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The UPS Store

3.7
(219 reviews)

Business Details

3211 Vineland Rd, Kissimmee, FL
34746, United States
(407) 507-0367
https://locations.theupsstore.com/fl/kissimmee/3211-vineland-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6881 in Kissimmee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3211 Vineland Rd, Kissimmee, FL
34746, United States

Hours

Reviews

3.7
219 reviews
5 stars
139
4 stars
5
3 stars
4
2 stars
5
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Evelyn received multiple commendations for her helpfulness and empathy, while other staff were noted for being rude or unhelpful.

Efficiency

Many customers praised the quick service and efficiency of the staff, although some reported long wait times and understaffing.

Product Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with various services, though there were complaints about inconsistent information regarding services offered.

Pricing Issues

Customers expressed frustration over high prices for services and mandatory purchases, such as tape for packages.

Mixed Experiences

While some customers had positive experiences, others reported significant dissatisfaction with service quality and management.
  • KR
    Kathy ryan
    Feb 18, 2026
    5.0
    Evelyn S was extremely helpful in deciding the best options for shipping. Also observed her helping another customer with how to use information on her phone. Evelyn was wonderful
  • LV
    Lesly Valentin
    Jan 27, 2026
    5.0
    Excellent customer service and fast processing.
  • XR
    x Rodriguez
    Jan 24, 2026
    1.0
    the manager is horrible..extremely rude.
  • JT
    Jad Tel
    Jan 7, 2026
    1.0
    N notary services Waste of time
  • MS
    Melissa Salsburry
    Dec 22, 2025
    1.0
    Absolutely terrible service earlier saturday, I couldn’t even get through the line. I had to go home…poor management here. Potentially needing to be looked at by UPS corporate for negligence and hostile work environment. Look at the AI trash responding .

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