The UPS Store

3.1
113 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2603 in Jupiter offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Corner Of Indiantown Road And Central Boulevard.

Details

  • DeliveryNot available

Location

The UPS Store
6671 W Indiantown Rd, Jupiter, FL
33458, United States

Hours

Reviews

3.1
113 reviews
5 stars
54
4 stars
3
3 stars
1
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Efficiency

While some customers noted efficient service, many others reported long wait times and disorganized processes, leading to dissatisfaction.

Employee Attitude

A significant number of reviews mentioned a negative attitude from employees, with instances of dismissive behavior and lack of professionalism.

Mixed Experiences

Some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary widely depending on who is working.

Store Management

Several reviews pointed to issues with management, including a lack of oversight and accountability for employee behavior.
  • MR
    Michelle Ralph
    4 days ago
    2.0
    First and last time going to this location. 2 people standing there doing nothing, then a massive attitude from the woman with short curly hair .. we get that you’re busy, but we don’t need to be spoken down to like we are idiots. I also stood there in line and she waited until others came into instruct us to the kiosk where I then wound up behind and in a new line.
  • JM
    Julius Martin
    Nov 13, 2025
    5.0
    The girl who help me was very nice and helped me get my package out last minute!
  • SP
    Stephanie Martinez Pinello
    Nov 9, 2025
    1.0
    Rudest customer service people I have experienced. Super unhelpful closed the door at 3pm while I was in the store even though I arrived at 2:45 he said “I don’t mean to rush you…” and then continued to say “but we closed the register.” I am 9 months pregnant they didn’t even offer to get the door when they refused to sell me a box to ship my return and I was struggling to carry my boxes out because they wouldn’t assist me. Honestly go further East down the street to the other UPS store.
  • RW
    Randy Wallin
    Oct 31, 2025
    1.0
    I don't like to write negative reviews, but today is an exception. Reading some of the other reviews, I see a pattern. And if I owned or managed the store, I would sincerely like to know. I'm with the other reviewers, first time to visit today, met with lethargic, lazy, apathetic help .. communication through mumbling does not help. I will drive to another store that has competent, friendly help.. it's further away but way worth it. Like I said, I don't like to write negative reviews but if you have another choice, go the extra mile and see the difference.
  • MS
    Mila Syrena Swimwear
    Oct 29, 2025
    1.0
    Today I went to a UPS Store to drop off orders for my business, and the employee treated me terribly because he didn’t want to work or scan the items. When I informed the manager, she had a horrible attitude and defended the employee’s behavior. It’s unbelievable to be treated this way when I’m bringing business to their store. Very disappointing experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Jupiter offer?

The UPS Store #2603 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.