The UPS Store

3.1
115 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2603 in Jupiter offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Corner Of Indiantown Road And Central Boulevard.

Details

  • DeliveryNot available

Location

The UPS Store
6671 W Indiantown Rd, Jupiter, FL
33458, United States

Hours

Reviews

3.1
115 reviews
5 stars
54
4 stars
3
3 stars
1
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Staff Efficiency

While some customers noted efficient service during busy times, many others reported long wait times and disorganized operations.

Mixed Experiences

A few employees received praise for their helpfulness and professionalism, but these positive experiences were overshadowed by a majority of negative interactions.

Store Management

The management was frequently criticized for not addressing staff behavior and for poor customer service practices.

Operational Issues

Customers reported problems with store hours not aligning with posted times, leading to frustration and wasted trips.
  • LD
    Laura Davis
    Dec 21, 2025
    1.0
    The employees at this location are incredibly rude. They talk about customers as soon as they walk away in front of a line of people and they drop the F bomb with each other and with you as the customer every few minutes! To the point I’ve had to ask them to stop because I had my children with me. I heard one employee, who is always working and always in a bad mood, say “well, duh!” to an older gentleman who walked up and simply said “hello, I’m here to ship this package.” In that instance another customer spoke up and told him it was incredibly rude and he just shrugged. They also regularly blast loud music with inappropriate lyrics for a business. Do yourself a favor and drive the short distance to the East Indiantown location where they are helpful and professional.
  • AB
    Alexis Bleiler
    Dec 15, 2025
    1.0
    The girl that works there is miserable , they over charge and they are all extremely rude and never helpful! I e gone there 3 times and EVERY SINGLE TIME there is an issue. The owner needs to have a new staff.
  • MR
    Michelle Ralph
    Nov 20, 2025
    2.0
    First and last time going to this location. 2 people standing there doing nothing, then a massive attitude from the woman with short curly hair .. we get that you’re busy, but we don’t need to be spoken down to like we are idiots. I also stood there in line and she waited until others came into instruct us to the kiosk where I then wound up behind and in a new line.
  • JM
    Julius Martin
    Nov 13, 2025
    5.0
    The girl who help me was very nice and helped me get my package out last minute!
  • SP
    Stephanie Martinez Pinello
    Nov 9, 2025
    1.0
    Rudest customer service people I have experienced. Super unhelpful closed the door at 3pm while I was in the store even though I arrived at 2:45 he said “I don’t mean to rush you…” and then continued to say “but we closed the register.” I am 9 months pregnant they didn’t even offer to get the door when they refused to sell me a box to ship my return and I was struggling to carry my boxes out because they wouldn’t assist me. Honestly go further East down the street to the other UPS store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Jupiter offer?

The UPS Store #2603 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.