United States Postal Service

2.9
113 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2301 NE Savannah Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2301 NE Savannah Rd, Jensen Beach, FL
34957, United States

Hours

Reviews

2.9
113 reviews
5 stars
44
4 stars
8
3 stars
4
2 stars
6
1 star
51
  • JT
    Jay T
    6 days ago
    1.0
    Lost my package, costing me the sale on ebay, the item, and the shipping. Making a claim is almost impossible and their service is terrible.
  • TK
    Tucker Kane
    Oct 30, 2025
    1.0
    Very respectful gentleman greeted me after I was called up. I had a 2:15-2:30 appointment for my passport and arrived at 2:18 because of traffic. There was nobody in the line behind me and the lady who I assume was responsible for passports was rude. I waited in line for at least 5 minutes to be rudely told “it’s not 2:15 not doing your passport”. Terrible service, I’d recommend going somewhere else, but she’d probably be happy not having extra work to do.
  • JT
    Janet Thomas
    Sep 5, 2025
    2.0
    Melissa, the postmaster of this office, is completely unfit for her role. I had a complaint and instead of addressing it directly, she sent someone else to deal with me — which is highly unprofessional, especially when I was willing to wait to speak with her. A true manager should prioritize both customer service and supporting their staff, but Melissa does neither. Her lack of leadership is obvious, her communication skills are poor, and she always appears disengaged. Ask her a simple question, like the price of stamps, and she’ll go off on a tangent that has nothing to do with what you asked. This office deserves a manager who is attentive, professional, and capable of leading by example — unfortunately, Melissa is the opposite.
  • BB
    Breeze
    Aug 18, 2025
    1.0
    horrible. “i can tell it’s monday”
  • CS
    Christina Selph
    Aug 18, 2025
    1.0
    VERY VERY VERY VERY RUDE EMPLOYEES, it’s actually crazy how any of these people are allowed to be working here and by the rating you can see nothing has been done about it. Recommend visiting another usps.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.