Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.9
(588 reviews)

Business Details

4411 Sunbeam Rd, Jacksonville, FL
32257, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4411 Sunbeam Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4411 Sunbeam Rd, Jacksonville, FL
32257, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

1.9
588 reviews
5 stars
99
4 stars
14
3 stars
17
2 stars
28
1 star
430
  • UV
    Ulrike Velazquez
    Apr 21, 2026
    1.0
    Horrible place people very unfriendly not doing there work don’t have stamps 5 people was send away for the. Same reason as mine safe your self a trip
  • JS
    Joey Smith
    Apr 5, 2026
    1.0
    Typical USPS poor service. And the self service postage kiosk was broken. USPS shoud just be rpelaced by Amazon. Amazon has better logistics, plus trucks in every neighborhood. Have them deliver the mail and you reduce trucks on the road, pollution, and overpaid government employees. And accuracy of delivery would improve greatly.
  • KO
    Ko Oliveira
    Apr 2, 2026
    1.0
    TERRIBLE. The woman handling the passport applications is extremely ignorant, rude, ill-mannered, and impatient. I was in line—fifth in line, specifically—and since they only accept five walk-in passport applications per day, she simply refused to serve us, treating the entire situation with extreme rudeness. I repeat: the service provided by this woman was ABYSMAL. Unfortunately, I didn't catch her name, but looking at the reviews, I see that everyone else has had the exact same terrible experience.
  • VO
    Vinicius Oliveira
    Apr 2, 2026
    1.0
    Péssimo atendimento no guichê do passaporte, ela foi tão mal educada comigo que o pessoal da fila notou foi muito constrangedor,
  • RC
    Robert Carkhuff
    Mar 30, 2026
    1.0
    Terrible service. They lost my package. Made a claim. Only for someone to call me and say they would look into it. I. All a week later for answers and my dispute says it was resolved. Very unprofessional. DO NOT USE USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others