Brand Certified
The UPS Store
4.3(290 reviews)
Certified by The UPS Store • Apr 26, 2026
Business Details
11250 Old St Augustine Rd, Jacksonville, FL
32257, United States
Certified by The UPS Store • Apr 26, 2026
(904) 292-2100
Certified by The UPS Store • Apr 26, 2026
https://locations.theupsstore.com/fl/jacksonville/11250-old-st-augustine-rd
Certified by The UPS Store • Apr 26, 2026
About
Certified by The UPS Store • Apr 26, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2383 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Burlington Factory Shopping Center Next To Publix & Hobby Lobby.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by The UPS Store • Apr 26, 2026
Hours
Certified by The UPS Store • Apr 26, 2026
Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday9:00 AM - 2:30 PM
SundayClosed
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
4.3
290 reviews
5 stars
232
4 stars
11
3 stars3
2 stars3
1 star
41
- MVMeghan VercelloneFeb 20, 20261.0Do not have items, especially phones, delivered to this UPS location. I attempted to pick up my phone that was shipped from T-Mobile on 02/20/26, and when I got there, I was told it had already been picked up. Mind you, when you pick up a phone, you have to show your ID. The gentleman behind the counter told me that this person showed an id with my name. If you can see I don't have a very common name and have not lost my ID. So, not sure who or what ID you saw, but I guarantee it was not mine. At this time the assistant manager, I believe, walked into the store and was told what happened. I was asked again if someone else in my household, maybe a daughter, picked up my phone for me. My daughter can't even walk yet, so no she did not pick it up nor did my husband. While they both were staring at the computer, the gentleman who initially helped me whispered (not that quietly) that he made an oops. I was never given an apology for what happened; I was just told that they would look at the cameras and take my information. Not sure what good that will do. I was also shown where the package would have been and how my name would've been listed, so that's how they know what packages to give out. I don't need a tour of your shop; I need you all to better your process and make sure your employees are actually looking at IDs when someone comes to pick up a package. So, with all that being said, I will never use this store again (I know I'm just one person, so not really going to impact you), and I would suggest that others avoid it, as well.
- MKMike KoganFeb 16, 20265.0This is a good ups store, they always do a really good job consistently. Good people.
- TSTheresa SaxJan 13, 20265.0Quick, easy, convenient and efficient
- PSPriscilla SchmererJan 6, 20265.0They have always been excellent
- BDBarb DiMDec 16, 20255.0Each time I ship something via UPS the transaction is always smooth and problem free.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2383 in Jacksonville offer?
The UPS Store #2383 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access among other business services.
Where is The UPS Store #2383 located?
It is located at 11250 Old St Augustine Rd, Ste 15, Jacksonville, FL 32257 in the Burlington Factory Shopping Center next to Publix and Hobby Lobby.
What are the business hours of The UPS Store #2383?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays. There are also specific holiday closures.
What payment options are accepted at The UPS Store #2383?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #2383 wheelchair accessible?
Yes, the store has wheelchair accessible entrances, seating, and restrooms.
Does The UPS Store #2383 offer mailing supplies and stamps?
Yes, they sell office products, mailing supplies, moving boxes, and stamps & postage.
Are there any special offers available at The UPS Store #2383?
Yes, you can save big with their special offers and coupons available on their website.
What nearby places can I visit before or after visiting The UPS Store?
You can visit nearby places like Publix Super Market at Old St Augustine Plaza for groceries, FL Nails for beauty services, or Jet’s Pizza for a meal.
How can nearby places help me find The UPS Store #2383?
The UPS Store is located next to well-known spots like Publix and Hobby Lobby in Burlington Factory Shopping Center, making it easy to locate while visiting these popular stores.
Are there any nearby fitness or recreational facilities near The UPS Store #2383?
Yes, LA Fitness and British Swim School of Southside Jacksonville are nearby, so you could combine errands with fitness or swim lessons.
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