Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 150 Busch Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported slow service, rude staff, and a lack of professionalism, leading to a negative overall experience.
Delivery Issues
Numerous complaints about packages being marked as delivered but not received, along with frequent claims of undeliverable mail due to access issues.
Staffing Problems
Many reviews highlighted understaffing, resulting in long wait times and inadequate customer service.
Customer Experience
While some customers praised individual staff members for their helpfulness, the overall sentiment was frustration with the service and management.
Facility Conditions
Reports of poor cleanliness and maintenance, including overflowing trash and system outages, contributed to a negative perception of the location.
CC
chuck coughlin
Nov 13, 2025
1.0
Wish I could give this place no stars-- just close this location and get it over with. Doesn't open on time, has only 1 person working the counter-- REGARDLESS of how many people they're are in line. The guy was nice, but was like watching a slow- motion replay of a PO worker. The place is run- down, shows NO signs of leadership, and had a complete disheveled for the customer's time.
JF
Jess Firs
Oct 23, 2025
1.0
The next time I will make sure to go to nearby ups location and pay extra 5$ rather than wasting my time here. USPS is a joke itself but this location needs to be avoided.
LM
La My
Aug 16, 2025
1.0
Very slow service.
JG
Jeff Gordon
Aug 9, 2025
1.0
They don't know how to deliver packages on time gets deliver days and some case week later. I'm going to stop buying products that use them for shipping I'm done with the USPS. You guys hire the most incompetent lazy people I can get a oil change on my car faster then going in and out of the post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 150 Busch Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations also provide passport photos.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled online. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 150 Busch Dr?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Can I access my PO Box after normal hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online securely, then complete your setup in person at the Post Office.
Is this Post Office near any other postal services in Jacksonville?
Yes, it is close to other postal services like the US Post Office and Post Office North Jacksonville, useful if you need alternative locations.
Are there financial services near the United States Postal Service at 150 Busch Dr?
Yes, Regions Bank, Together Credit Union, and Metro North Federal CU are nearby for your banking and financial needs alongside money orders at USPS.
What nearby businesses can I visit for additional services while at this Post Office?
Nearby you can find Western Union for money transfers, Luxalva for gifts, and Sam's Club for groceries and pharmacy items.
How can I reach the United States Postal Service at 150 Busch Dr?
You can contact them by phone at +1 904-696-2058 or visit their website to find location details and services.