Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 150 Busch Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported slow service, long wait times, and inadequate staffing, often with only one employee available to assist a large number of customers.
Rude Staff
Many reviews highlighted unprofessional and rude behavior from staff, with customers feeling dismissed or treated poorly during their visits.
Delivery Problems
Numerous complaints were made about packages being marked as delivered but not actually received, along with issues of lost mail and misdelivered packages.
Facility Conditions
The post office was described as run-down, with cleanliness issues and frequent system outages affecting service availability.
Mixed Customer Experiences
While many customers expressed frustration, a few noted positive interactions with specific staff members who provided helpful service.
HW
H W
Jan 5, 2026
1.0
They sent my package from overseas back without ANY notification!!
The lady I spoke to(supervisor), she kept insisted they left notifications in the mailbox, somewhere in your letter which I NEVER received. There are mail boxes that fits enough, why didn’t they put it there!?!? Lazy people, useless service!!
PV
Positive Vibes
Jan 4, 2026
1.0
This place looks depressing. So dirty. Manager of this location should be embarrassed.
DP
Danilo Pleitez
Jan 3, 2026
1.0
Large Packages do not get delivered.
I guess common sense is not so common. Why are they trying to deliver big packages or boxes to the small boxes that are in the apartment facilities? Yes, I know they are the big ones available BUT taking it back because it was full?? They did not even try to contact me at ALL while the were around on the neighborhood. This side of town SUCKS when it comes down to the USPS delivery service, it is like they do not even care at all to do their job right.
CW
Chris Wright
Dec 31, 2025
1.0
Just get rid of the United States Postal Service
CC
chuck coughlin
Nov 13, 2025
1.0
Wish I could give this place no stars-- just close this location and get it over with. Doesn't open on time, has only 1 person working the counter-- REGARDLESS of how many people they're are in line. The guy was nice, but was like watching a slow- motion replay of a PO worker. The place is run- down, shows NO signs of leadership, and had a complete disheveled for the customer's time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 150 Busch Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations also provide passport photos.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled online. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 150 Busch Dr?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Can I access my PO Box after normal hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online securely, then complete your setup in person at the Post Office.
Is this Post Office near any other postal services in Jacksonville?
Yes, it is close to other postal services like the US Post Office and Post Office North Jacksonville, useful if you need alternative locations.
Are there financial services near the United States Postal Service at 150 Busch Dr?
Yes, Regions Bank, Together Credit Union, and Metro North Federal CU are nearby for your banking and financial needs alongside money orders at USPS.
What nearby businesses can I visit for additional services while at this Post Office?
Nearby you can find Western Union for money transfers, Luxalva for gifts, and Sam's Club for groceries and pharmacy items.
How can I reach the United States Postal Service at 150 Busch Dr?
You can contact them by phone at +1 904-696-2058 or visit their website to find location details and services.