Brand Certified
United States Postal Service
2.7(263 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1100 Kings Rd, Jacksonville, FL
32203, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1100 Kings Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
263 reviews
5 stars
99
4 stars
13
3 stars
5
2 stars
12
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, leading to a negative customer experience.
Efficiency
While some customers reported quick service, many others experienced long wait times and disorganization, particularly in the passport office.
Package Handling
There are multiple complaints about lost or delayed packages, with some customers reporting theft from their packages.
Staff Attitude
Several reviews noted that staff members displayed a dismissive and condescending attitude towards customers, particularly those needing assistance.
Mixed Experiences
A few customers had positive interactions with specific employees, indicating that experiences can vary significantly depending on the staff member.
- LBLucy Barnes5 days ago5.0I just left USPS , the lady working behind the counter today at 5:47pm on 2.26.26 was PHENOMENAL. She had a beautiful spirit and smile. I was in and out. I've never got good service from this location but today SHE WAS OUTSTANDING!! She should be a model to USPS customer service. Thank you!!
- FBFirst Coast BreakersFeb 11, 20265.0Kings road usps for the win 🏆 very fast very efficient great friendly staff 👏 👍
- LJlinda jonesJan 24, 20261.0Why was the mailbox removed from the inside? It’s an inconvenience, not only for there only to be one mailbox but they only clear it once everyday at 630p.
- KLKeena LampkinsJan 17, 20261.0Rudest workers by far…
- LBLeesa BeesaJan 5, 20261.0The manager “Phil” was not pleasant and kinda dismissive in regard to my package. This will be the second time a package has got lost and they don’t care to assist. Rude customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1100 Kings Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications, and most locations, including this one, can also take your passport photo.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler; limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 1100 Kings Rd?
Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
How can I get a PO Box at this USPS?
You can apply for a PO Box online or in person; bring two valid IDs and your application if applying onsite.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes but check with this Post Office for specific hours.
Are there other postal or passport services near this USPS location?
Yes, nearby you can find the "Post Office-Jacksonville Gen Mail" for freight and cargo services and the "US Passport Agency" specializing in passport and visa services, which might be useful for additional shipping or passport needs.
What nearby dining options are available when visiting the USPS at 1100 Kings Rd?
You can visit "Royale Cafe," which offers Jamaican and Caribbean cuisine, or "Shocz Mobile Kitchen and Catering" for American-style food and chicken dishes, ideal for grabbing a meal before or after your postal visit.
Are there any local attractions or community services near the USPS location?
Close by are several churches such as "Evergreen Baptist Church" and "Simpson Memorial United Methodist Church," and the "John E. Ford PK-8 Montessori School PTA," which might interest visitors engaged in community or educational activities.
How can I schedule an appointment for passport services at this USPS?
Use the online scheduler at the USPS website or the provided reservation URL to book your passport service appointment.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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