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Visit your local Post Office™ at 1100 Kings Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of assistance and dismissive attitudes.
Efficiency
While some customers reported quick service, many others experienced long wait times and disorganization, particularly in the passport office.
Package Handling
Several reviews mentioned issues with lost or delayed packages, with customers expressing concern over the reliability of the postal service.
Staff Attitude
A significant number of reviews pointed out the negative demeanor of employees, with some customers feeling belittled or disrespected during their interactions.
Mixed Experiences
Some customers had positive experiences with specific employees, indicating that service quality may vary significantly depending on the staff member.
WW
William
Nov 14, 2025
5.0
Nice post office. Very convenient.
KL
Kyle L
Oct 11, 2025
1.0
The most nasty employees of a post office I’ve ever seen and that’s low , also feels like a very dangerous environment .
Workers were about to fist fight a customer and loud arguing. Stay away to be safe.
LC
Loetz Collector
Oct 9, 2025
1.0
This is the only post office in the whole city as far as I can tell that has any copies of the passport form. I need three for my family and they can only give one because I'm only one person walking in the door!!? We're paying how much money out of our you know what for rate increases again and again and they can't copy a damn form?🤯🤯🤯
JL
Jay Leah
Sep 25, 2025
1.0
Literally just to drop off a package employees have a rude condescending attitude. I understand being overworked and tired but being disrespectful to others especially customers is wild
GH
George Haney
Sep 22, 2025
5.0
Michelle is awesome postal person and she does a great job of making sure that all your assistance requirements are met
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1100 Kings Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications, and most locations, including this one, can also take your passport photo.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler; limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 1100 Kings Rd?
Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
How can I get a PO Box at this USPS?
You can apply for a PO Box online or in person; bring two valid IDs and your application if applying onsite.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes but check with this Post Office for specific hours.
Are there other postal or passport services near this USPS location?
Yes, nearby you can find the "Post Office-Jacksonville Gen Mail" for freight and cargo services and the "US Passport Agency" specializing in passport and visa services, which might be useful for additional shipping or passport needs.
What nearby dining options are available when visiting the USPS at 1100 Kings Rd?
You can visit "Royale Cafe," which offers Jamaican and Caribbean cuisine, or "Shocz Mobile Kitchen and Catering" for American-style food and chicken dishes, ideal for grabbing a meal before or after your postal visit.
Are there any local attractions or community services near the USPS location?
Close by are several churches such as "Evergreen Baptist Church" and "Simpson Memorial United Methodist Church," and the "John E. Ford PK-8 Montessori School PTA," which might interest visitors engaged in community or educational activities.
How can I schedule an appointment for passport services at this USPS?
Use the online scheduler at the USPS website or the provided reservation URL to book your passport service appointment.