United States Postal Service

2.1
497 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10700 Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10700 Beach Blvd, Jacksonville, FL
32246, United States

Hours

Reviews

2.1
497 reviews
5 stars
108
4 stars
20
3 stars
15
2 stars
15
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and unprofessional behavior.

Facility Condition

The post office is reported to be in poor condition, with cleanliness and maintenance issues frequently mentioned by customers.

Mail Delivery Issues

Numerous complaints about mail delivery problems, including misdelivered packages and inconsistent service from mail carriers.

Long Wait Times

Customers frequently experienced long wait times, often due to understaffing and inefficiency during peak hours.

Passport Services

Passport services received mixed feedback; while some customers had positive experiences, others reported unhelpful and rude service.
  • VK
    viola kozyarsky
    Oct 20, 2025
    1.0
    ZERO STARS!!! Beachwalk mail-person needs to be fired! I have been receiving time sensitive mail that needs to go to someone in a completely different neighborhood and vice versa. Unacceptable. Do your job!
  • MM
    Mike McCarty
    Oct 10, 2025
    4.0
    Been dropping off prepaid packages here for over a year, no issues. I do agree that something could be done with upkeep of property and the homeless sleeping in front of building
  • AS
    Anthony Schmitz
    Oct 2, 2025
    3.0
    A spacious post office with friendly staff, but it’s in serious need of a makeover. The building isn’t maintained to the standard you’d expect from a government facility. On the plus side, they do offer passport services, which is a nice convenience.
  • JJ
    Jeph
    Sep 18, 2025
    4.0
    Many negative reviews here. I had great service from the ladies working the counter. Like so many places in Jax, service depends on who's working..
  • LL
    Latrelle Lerroy
    Sep 13, 2025
    5.0
    The Saturday crew that works have excellent customer service service very positive interaction with all customers. Shout to employee tai, Latasha , ms Cassandra and Brendella.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.