United States Postal Service

2.1
499 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10700 Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10700 Beach Blvd, Jacksonville, FL
32246, United States

Hours

Reviews

2.1
499 reviews
5 stars
110
4 stars
20
3 stars
15
2 stars
15
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over unreliable mail delivery.

Facility Condition

The post office is reported to be in poor condition, with cleanliness and maintenance issues noted by several customers.

Long Wait Times

Customers consistently report long wait times and understaffing, leading to frustration during visits.
  • I
    *Iieshea*
    4 days ago
    1.0
    AWFUL this is the worst Post Office. I've ever been to in Jacksonville, Florida. ALL of those 👩🏾women that work there are so nasty, every time I go in there. They don't speak. I have to speak first and the little manager lady. She always got an attitude. Please stop bringing your problems to work. Just nasty and rude. And by the way, I am a👩🏾 as well.
  • RH
    Renee Hatt
    Dec 18, 2025
    1.0
    I can't give a zero. They claim they delivered a package but my niece never got it. They did little to nothing to figure out where they delivered it, if they actually did at all. It contained sentimental items that cannot be replaced. I won't ship with USPS again.
  • DP
    Dora Parra
    Dec 7, 2025
    5.0
    Im happy with this location. Very helpful always.
  • IA
    Isabella Arrazola
    Dec 6, 2025
    5.0
    The ladies in the morning shift are the sweetest and most helpful, they deserve all the best. I’ve always been to this USPS early and never had any issues with sending my packages, always nice and clear.
  • JH
    Jaclyn Howard
    Dec 1, 2025
    1.0
    Looked at us and shut the doors right on me and my son RUNNING to drop a package. I even told her all we needed to do was just drop it off (fedex can’t be let in drop box)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.