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United States Postal Service

2.1
(499 reviews)

Business Details

10700 Beach Blvd, Jacksonville, FL
32246, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10700 Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10700 Beach Blvd, Jacksonville, FL
32246, United States

Hours

Reviews

2.1
499 reviews
5 stars
109
4 stars
21
3 stars
13
2 stars
15
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and incompetence.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable mail service.

Facility Condition

The post office is reported to be in poor condition, with cleanliness and maintenance issues noted by several customers.

Long Wait Times

Many customers experienced long wait times and understaffing, leading to frustration during visits.
  • UH
    Ulises Hernandez
    1 day ago
    1.0
    En el seguimiento dice que fue entregado depositado en mi buzón el 2 d marzo 1.16 pm y es incierto DONDE ESTA MI PAQUETTE
  • RB
    Rich Burgess
    5 days ago
    1.0
    Terrible customer support. Kept arguing with me that the address on google is wrong and I was lying to her and kept yelling at me saying "oh my god!" then she got to the point of sarcastically telling me "ok I am going to hang up on you now" and did. didnt offer any help
  • KD
    Karen Davis
    Feb 23, 2026
    5.0
    Our lady clerk at the window was great! We got envelopes, canceled new mailbox key and got a refund for that and stopped the hold on the mail.
  • MM
    MJ
    Feb 11, 2026
    1.0
    Horrible experience. This woman that works at the counter is incredibly rude and has a smart mouth. I usually go to FedEx but decided to use USPS on this occasion. I mixed up the TO: and FROM: location (top vs. bottom) on my boxes because l never hand write it, since FedEx puts the label on for you. As a mid-30s US citizen, I obviously know that FROM goes in the top left corner and TO goes at the bottom. I also usually mail envelopes and was not aware this same standard applied to packages…. Anyways, when I was flabbergasted by mistake, Ms. Rude counter associate decides to blurt out “Back in the Day they taught us that in grade school” — to which I replied “I didn’t go to school where you went, and also, nobody asked you”. Instead of being helpful you decide to blurt out negative insulting unnecessary comments trying to be funny, with your bad lopsided weave. I will be filing a formal complaint with USPS and I hope she is terminated. Don’t be at the front counter talking mess, super unprofessional.
  • HH
    Hannah Hanson
    Jan 22, 2026
    1.0
    Wow, extremely incompetent and rude staff. Does not follow standard usps rules or know how a P.O. Box works. Do not go here if you want to interact with employees who are intelligent, because you won’t find that here. I advise corporate to train their staff - what an embarrassment.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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