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United States Postal Service

2.2
(213 reviews)

Business Details

5501 Wesconnett Blvd, Jacksonville, FL
32244, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5501 Wesconnett Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5501 Wesconnett Blvd, Jacksonville, FL
32244, United States

Hours

Reviews

2.2
213 reviews
5 stars
56
4 stars
6
3 stars
3
2 stars
7
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.

Delivery Issues

Customers reported frequent problems with mail delivery, including lost packages, incorrect deliveries, and delays, leading to significant dissatisfaction.

Staff Attitude

Several reviews mentioned a negative attitude from employees, with some customers feeling disrespected and treated poorly during their visits.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism, indicating some inconsistency in service quality.
  • ED
    Elena Donaire
    Feb 20, 2026
    1.0
    First and last time I go to this place, very hateful and they act as if they hate doing their job
  • RB
    rahsiyma butler
    Feb 19, 2026
    5.0
    The closed dates are posted if people take the time to read
  • KC
    Kenia Calderón
    Feb 16, 2026
    1.0
    No actualizan el horario, si es feriado deben decir cerrado así el cliente no viene estando cerrado el local
  • CF
    Clovens Hercule Jn Francois
    Dec 29, 2025
    1.0
    It was 4:55pm I just had to do a drop and shot the in my face. I really don’t the customer service here at this place 103rd street.
  • MJ
    Marjorie Joseph
    Dec 3, 2025
    1.0
    I have a bad experience there when I'm ordering something with my money I never have my order it's always excuse to said imcomplete address , why I'm always received my bills in that address on time for the order I spend my money plus shipping it's always lost sender send me if that your address it's always right for that post office when I spend my money to order something I never have it . I'm been ordering all my life before I come to Jacksonville and never have been any issue as soon I move in Jacksonville when I'm ordering something I never have it . I'm not going to crossed my hand didn't do nothing hell no I'm going to report it to the headquarters of that post office . When I'm losing my items SHEIN doesn't give me my money back ok .That's disgusting and Big disappointment because only here that happened to me so why when I'm order something to Amazon UPS never lost my package why that post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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