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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5501 Wesconnett Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
5501 Wesconnett Blvd, Jacksonville, FL
32244, United States
Hours
Reviews
2.2
208 reviews
5 stars
55
4 stars
6
3 stars3
2 stars
7
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers feeling disrespected and treated poorly.
Service Speed
Customers frequently reported slow service and long wait times, contributing to a frustrating experience.
Mail Handling Issues
There were multiple complaints about misdelivered mail and packages, with some customers experiencing significant delays.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Cleanliness and Organization
Several reviews mentioned the post office being messy and poorly organized, impacting the overall customer experience.
- MTMama TNov 12, 20255.0It has been a while since I’ve experienced good customer service at this location. I am not sure where Rahsiyma came from but she is DEFINITELY a keeper!!!!! Professional, polite, patient and all with a smile!!!! And it didn’t take her all day to complete my transactions. She should train some of the others on what quality customer service looks like!!!!! THANK YOU RAHSIYMA!
- JMjon millwoodNov 4, 20251.0called in with simple request to move broken mailbox from curb to side front of house. my mail deliver was ok with the move, but said office needed to approve. she wouldnt consider it said only way to move was for a medical reason. no exceptions or considerations , no reasons why couldnt be moved
- TBTamera BrooksOct 31, 20251.0I don’t know what her name is, but I was looking for My envelope in my car she came out to the door and started banging on my window and banging on my windshield. She’s took pictures of my car because I was at a stall On the phone with my mother, I asked her to wait a second instead she banged on my windows so I went inside when I was done with the phone call and she was closed one hour
- SBShachrisa BellOct 21, 20251.0The black American lady at the front was extremely rude.
- VVVadim VulfovOct 15, 20251.0Very rude personnel. Didn't answer my questions. Stay away from these guys.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 5501 Wesconnett Blvd?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the USPS online scheduler, though some limited walk-in hours may be available.
What are the operating hours for this USPS branch?
Monday to Friday, it's open 8:30 AM to 5:00 PM; Saturday from 9:00 AM to 1:00 PM; closed on Sundays.
Can I rent a PO Box online and access it at this Post Office?
Yes, you can search for and reserve PO Boxes online. Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though hours can vary.
Is there a fee for passport photos at this location?
Yes, the current fee for a passport photo at USPS is $15.
Are there nearby restaurants where I can eat before or after visiting the Post Office?
Yes, nearby places include Taqueria La Consentida, a Mexican fast food restaurant, and Blimpie, a fast food restaurant.
What nearby services can complement my visit to USPS at Wesconnett Blvd?
You can visit nearby Expert Cleaners for dry cleaning or Soulseed Tees for custom T-shirts and retail shopping.
Are there local transit or community centers near the USPS location that might help with accessibility or other needs?
Nearby community centers include Inspire to Rise and Westside Center for Community and Self Development, offering community services that could assist visitors.
How can I contact the United States Postal Service at 5501 Wesconnett Blvd?
You can call the local phone number at +1 904-771-6826 or use the main phone at +1 800-275-8777.