United States Postal Service

1.9
370 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7055 Blanding Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7055 Blanding Blvd, Jacksonville, FL
32244, United States

Hours

Reviews

1.9
370 reviews
5 stars
67
4 stars
10
3 stars
10
2 stars
14
1 star
269

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers consistently reported long wait times, often exceeding 30-60 minutes, due to understaffing.

Customer Service Issues

Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected.

Lost Packages

Several customers experienced issues with lost or misdelivered packages, leading to frustration and dissatisfaction.

Facility Condition

The physical condition of the post office was criticized, with comments about cleanliness and maintenance issues.

Mixed Staff Experiences

While some employees were praised for their friendliness and helpfulness, others were noted for being unprofessional and dismissive.
  • NK
    Nasmaina K
    Jan 4, 2026
    1.0
    Line was long with only one person at the desk another had shut down a draw and it was just after opening so nobody was going home didn't understand that plus apparently they don't scan packages that come from other businesses before putting them on a truck 200$ down the drain lost item and they refused to try to look for the box telling me that they don't even know where they sent it.... with them not scanning it I couldn't even go online to claim missing mail or get the insurance involved.
  • LL
    Llbeachbum63
    Jan 2, 2026
    5.0
    There’s always a long line, but they’re very efficient very friendly and always get the job done
  • LC
    Legrand Caulder
    Dec 23, 2025
    3.0
    1 counter person 3 days before Christmas and a line to the door. Customer service has never been their important commitment.
  • DE
    Dorothy Ellis
    Dec 23, 2025
    5.0
    Great service
  • CM
    Charlie Miller
    Nov 17, 2025
    1.0
    Horrible lead clerk. Publicly yelled at a uniformed military customer when the customer didn't even ask him anything. Didn't listen to the issue and acted like a general know it all. Purple glasses. Highly disrespectful. Shameful conduct by USPS employee.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.