United States Postal Service

1.9
364 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7055 Blanding Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7055 Blanding Blvd, Jacksonville, FL
32244, United States

Hours

Reviews

1.9
364 reviews
5 stars
65
4 stars
10
3 stars
9
2 stars
13
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from a specific clerk, leading to a negative perception of service.

Long Wait Times

Numerous reviews highlighted consistently long wait times, often exceeding 30-45 minutes, due to understaffing and slow service.

Facility Condition

The physical condition of the post office was criticized, with comments about it looking abandoned, unkempt, and in need of maintenance.

Mixed Employee Experiences

While some employees were praised for their helpfulness and friendliness, others were described as indifferent or unhelpful, creating a mixed experience for customers.

Package Handling Issues

Several customers reported problems with lost or misdelivered packages, indicating a lack of accountability and efficiency in handling mail.
  • SS
    Somebody_Human
    Nov 17, 2025
    1.0
    Trash delivery service. Lies about package status. Somehow hijacks amazon deliveries and makes them late and doesn't deliver them to your door if they can drop them off at a location more convenient for them.
  • CM
    Charlie Miller
    Nov 17, 2025
    1.0
    Horrible lead clerk. Publicly yelled at a uniformed military customer when the customer didn't even ask him anything. Didn't listen to the issue and acted like a general know it all. Purple glasses. Highly disrespectful. Shameful conduct by USPS employee.
  • TC
    tyler covert
    Oct 30, 2025
    1.0
    Older gentleman with glass clerk 11 is by far the rudest most unprofessional person I’ve ever dealt with. Has no business working with the public.
  • MG
    Man Goes
    Oct 17, 2025
    1.0
    Made me go to another store to print a label, you expect me to believe USPS doesn’t have a printer? Can’t wait till ai takes your job.
  • KT
    Kay Tran
    Sep 25, 2025
    1.0
    I had a very unpleasant experience at this USPS location on 09/25/25 at 04:12 PM. The customer service agent (Clerk 11) I dealt with was an older man with glasses (African American). He was extremely rude, rushed me through the process, and acted in an unprofessional manner the entire time. On top of that, he made inappropriate remarks which is completely unacceptable in any setting - especially at a federal service office. He is unfit for customer service job. Customers deserve respect and courtesy, not hostility or discriminatory behavior. USPS really needs to address this kind of conduct, as it reflects very poorly on the entire organization.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.