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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3000 Spring Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3000 Spring Park Rd, Jacksonville, FL
32207, United States
Hours
Reviews
2.6
154 reviews
5 stars
54
4 stars
5
3 stars
4
2 stars
7
1 star
84
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous customers reported significant problems with mail and package delivery, including lost mail, incorrect deliveries, and delays.
Customer Service
Overall customer service was described as inconsistent, with many customers experiencing long wait times and unhelpful responses from staff.
Cleanliness and Organization
The post office was noted to be cluttered and in need of cleaning, contributing to a negative customer experience.
Management Concerns
Customers expressed frustration with management's lack of responsiveness and accountability regarding service issues.
- ASAlexander SotiropoulosNov 13, 20251.0I have been dealing with stupid carriers that cannot put my mail in the correct box for five years. I spoke with Edward Vinson about it and they a were still not getting it right. I cussed out the carrier and got racial with her and now you stopped delivering my mail. There's was no violence and no property damage so therefore I was within the law. There are no vicious animals, it's a safe neighborhood and the mailbox is easily accessible,,,, those are the only reasons you can stop delivering my mail . Post office'sand their employees are not exempt from being prosecuted . This is a federal crime you are committing,, I'm getting legal representation!
- RPR PNov 7, 20255.0The staff here are more helpful than at most Post Offices.
- BGboox guyguyOct 14, 20255.0Very kind staff
- MBMichael bAug 18, 20251.0Worst post office in town. Plus the mail carriers don’t even deliver your mail correctly.
- RLRon LeeJul 29, 20251.0Still the worst postal service in Jacksonville. Been waiting on important documents to be delivered since April. Call the company in Tallahassee for them to resend it ,even got the requested number to prove they sent it to me. The post office NEVER delivered it to me. It's now July still No Mail. And the excuse they are giving is the carrier said it's a lock on the mailbox and the slash in the mail box is too small for mail to go in. Then the supervisor said we must have just moved there 😕 Sir We've been here for 4years. The worst EVER Postal Service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3000 Spring Park Rd offer?
This Post Office provides mailing and shipping services, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, thousands of Post Offices, including this one, accept first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require you to schedule an appointment using the online scheduler, though some limited walk-in hours are available.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Is it possible to reserve a PO Box online at this location?
Yes, you can search for available PO Boxes and reserve one online, then complete the setup in person at this Post Office.
How can I access my PO Box after regular hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary so please check with this local Post Office.
Are there any nearby restaurants to visit after sending your mail at the USPS on Spring Park Rd?
Yes, nearby you can find Caribbean and Jamaican cuisine at Choppin Coppin and Island Vybz Cuisine, or enjoy seafood at Yara's Choice Seafood and H-A Seafood Market.
Where can I shop for groceries or supplies near the United States Postal Service?
Nearby grocery and convenience stores such as Dae-Ho Oriental Food Store, Sunrise, Soriya Food Market, Emerson Grocery Store, and La Guadalupana Mexican Store offer a variety of shopping options.
What nearby services can complement my visit to the USPS at 3000 Spring Park Rd?
You can visit Western Union for money transfer services or Metro by T-Mobile for mobile phone needs, both located nearby for your convenience.
How can I contact or find more information about this Post Office?
You can call the local phone number +1 904-396-6748, visit their website at https://tools.usps.com/locations/details/1382187, or check their Facebook page at https://www.facebook.com/USPS/.