United States Postal Service

1.7
297 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4150 Belfort Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4150 Belfort Rd, Jacksonville, FL
32216, United States

Hours

Reviews

1.7
297 reviews
5 stars
38
4 stars
12
3 stars
7
2 stars
8
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.

Efficiency

While some customers noted quick service, many others reported long wait times and inefficiencies, particularly due to understaffing.

Cleanliness and Facilities

A few customers mentioned that the location was clean and had necessary supplies, but overall, there were complaints about the state of the facilities and equipment.

Service Reliability

Several reviews pointed out issues with package tracking and delivery reliability, with customers experiencing delays and lost packages.
  • ST
    Sonal Thakkar
    4 days ago
    1.0
    The worst place, I came here two days ago and was told customs packages are not processed after 5p. I come back at 435p and am told customs is not processed after 430p. The service ia terrible, not surprised people dont want to use USPS.
  • AG
    Adlyna G
    4 days ago
    1.0
    I’m not sure her name but one of the agents hung up in my face when I was simply trying to ask a question..she was so rude too when all I wanted was my package..
  • CM
    Chris McCauley
    Dec 15, 2025
    5.0
    Quick efficient and with a smile… thanks Alexia.
  • WS
    Wrendi Starks
    Dec 8, 2025
    5.0
    Friendly and great prices!
  • AK
    Ada Kam
    Oct 31, 2025
    5.0
    For the past few visits, it has been in and out without much a waiting time. Big improvement for the waiting time wise.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.