United States Postal Service

1.7
294 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4150 Belfort Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4150 Belfort Rd, Jacksonville, FL
32216, United States

Hours

Reviews

1.7
294 reviews
5 stars
36
4 stars
12
3 stars
7
2 stars
8
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Wait Times

Customers frequently reported long wait times and inadequate staffing, often leading to dissatisfaction with service speed.

Service Reliability

Several reviews mentioned issues with package tracking and delivery reliability, with complaints about packages being marked as delivered when they were not.

Cleanliness and Maintenance

Some customers noted that the location appeared unkempt, with suggestions for better maintenance of the premises.

Positive Experiences

A few customers did report positive interactions with specific staff members, indicating that there are instances of good service amidst the overall negative feedback.
  • AK
    Ada Kam
    Oct 31, 2025
    5.0
    For the past few visits, it has been in and out without much a waiting time. Big improvement for the waiting time wise.
  • KR
    karthik reddy
    Oct 16, 2025
    1.0
    Rude employees
  • HH
    Haley Howe
    Oct 16, 2025
    5.0
    I love the post office. It’s fairly cheap and accessible. I love the self kiosk, it makes sending packages and letters super easy and fast. UPS and FedEx are usually understaffed and way too expensive, and the lose aboht the same amount of stuff that the post office, so I would rather just use the affordable option. And I don’t have to wait in line usually unless it’s Monday, don’t go on Mondays lol
  • BJ
    Bryce Johnstone
    Sep 29, 2025
    1.0
    Don't even know how USPS is still in business. Worst delivery service in existence
  • RN
    RuthAnna Neal
    Sep 18, 2025
    5.0
    This location is noise free, helpful affordable. Choices for mailing material, p.o boxes etc. The best part was the sweet, efficient, nails on point postal clerk that helped me! This is the place to get your mailing needs met...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.