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Visit your local Post Office™ at 4411 Sunbeam Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions.
Long Wait Times
Customers frequently reported long lines and slow service, often citing understaffing as a major issue.
Passport Services
Many reviews indicated significant problems with passport services, including rude staff and misinformation about appointment availability.
Package Handling
Several customers experienced issues with lost or mishandled packages, leading to dissatisfaction with the reliability of the service.
Facility Conditions
The location was described as dirty and poorly maintained, contributing to a negative overall impression.
DS
Dlo Sandoval
Nov 14, 2025
5.0
I just want to say that the supervisor at this post office is the best. I really wish there were more people like her working in customer service. Unfortunately, there are always people with a bad attitude who, instead of helping others, do the opposite. But anyway, I want to congratulate the supervisor of this branch, Mrs. Martínez, for the great job she does.
BW
BRITTANY WARREN
Oct 24, 2025
1.0
When it takes 12 days for your package to be received domestically is ridiculous. Shame on you post office, do better
AA
Anonymous Anonymous
Oct 23, 2025
1.0
The lady with purple and black dreads was so rude! To me and the guests before me and after me. On her phone the whole interaction! Asked for her name and she said “it’s whatever you want it to be” too bad I was doing a secret shop and everything was reported 💁🏼♀️
JJ
J
Oct 16, 2025
1.0
I used the self service and there is not a bin anywhere for me to put large boxes so I brought it up to the counter AS I ALWAYS HAVE DONE WITH OTHER USPS no problem. All she had to do was scan it/take it and keep it moving. Said if I used the self service and got a receipt already then why am I even up there pretty much. “well I don’t need to scan this so what do you need? Another receipt??” Obviously there’s nowhere else for these boxes to go? Continues to repeat herself. Eye rolls and making faces to my responses. Then gave me an attitude when I said alright just give me another receipt then after all her antagonizing. Under her breath she said “ok we will give her another receipt…” so unnecessary.
(It was the lady by the passports with the mask)
JO
James Ollis
Oct 14, 2025
1.0
Everyone that works here must hate their life. I've used this location many times over the last 30 years and I've yet to meet a pleasant or helpful employee. It's a real shame we still have to go into a physical post office for certain things.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4411 Sunbeam Rd?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most Post Offices offering passport services require scheduling an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
Are passport photos available at the United States Postal Service here?
Yes, passport photo services are available but require an appointment made through the online scheduler.
What are the operating hours of the USPS at 4411 Sunbeam Rd?
Monday to Friday, it is open from 8:30 AM to 6:00 PM; Saturdays from 9:00 AM to 2:00 PM; closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person at this Post Office by bringing two valid forms of ID and your application. Online reservation is available at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this location for exact lobby hours.
What nearby post office options exist around the United States Postal Service at 4411 Sunbeam Rd?
Nearby post offices include Post Office Mandarin Station, USPS Collection Point, and Mandarin Post Office, which customers can visit if needing alternative or additional postal services.
Are there any fitness or recreational centers near this Post Office?
Yes, nearby fitness and recreation options include InShape Ladies Fitness, Judo Sport Academy, and East Coast Brazilian Jiujitsu, which customers might visit before or after handling postal needs.
Can customers access other services like photography or event planning near the USPS at 4411 Sunbeam Rd?
Yes, nearby professional services include Jaime Esteva Photography, JAX Photostudio, Adagio Weddings, and Celebration Party Rental for photography and event planning needs.