Brand Certified
United States Postal Service
2.0(315 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5455 Verna Blvd, Jacksonville, FL
32205, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5455 Verna Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
315 reviews
5 stars
66
4 stars
15
3 stars3
2 stars
14
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpful employees while others report rudeness and lack of assistance.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable service and poor handling of mail.
Long Wait Times
Many reviews mention long lines and slow service, particularly during busy hours, leading to customer dissatisfaction.
Staffing Problems
Several customers noted understaffing as a significant issue, contributing to delays and poor service.
Mixed Experiences
While some customers report positive interactions and efficient service, many others express frustration and disappointment with the overall performance of the post office.
- MMMarilyn1 day ago1.0I was in this post office 2/2/26 a the lady named villa was really curious about what was in my package. She suggests I do priority mail gave me a tracking number. Apparently, the letter comes up missing and never left this location. I have went online to file a claim the post office is saying it’s invalid. I went back into the postal office and she looked suspicious and guy tells me to come back tomorrow. This location needs to be investigated ASAP
- BCBrian CulverFeb 19, 20261.0Our carrier only delivers maybe one day a week to us. Right now we have 25 pieces of mail not delivered to us. Management has done NOTHING about it. I have just now sent a letter to US Postmaster General David Steiner. Hopefully he will do something!
- NHNicholas HoganFeb 14, 20261.0Can someone from USPS please explain to me why there isn’t an efficient option to drop off larger packages for those of us who arrive with our items already labeled. It seems like this branch does not prioritize efficiency. I’ll gladly rescind this review if this issue is addressed and fixed.
- EEddie %Feb 11, 20262.0Not the greatest since they change mail delivery people for my address. Always missing or getting mail late . Like today don’t get piece of mail . That was supposed to be delivered. Got all my other mail and the other saying they didn’t have access to mailbox , but delivered the rest of my mail . Don’t make sense
- JKJeremiah KingFeb 9, 20261.0Delivered all the mail except one piece. Then said the couldn't find the mabox the put the rest of the mail in.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The USPS location is at 5455 Verna Blvd, Jacksonville, FL 32205.
What are the operating hours for the USPS at 5455 Verna Blvd?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, appointments are generally required for passport services, but limited walk-in hours may be available at select times.
What is the cost of a passport photo at this Post Office?
The current fee for a passport photo is $15 at USPS.
Can I rent a PO Box online for this USPS location?
Yes, you can search and reserve a PO Box online at the USPS website and complete the setup in person.
Is the lobby accessible 24/7 for checking PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary locally. Check with this Post Office for specific times.
What nearby places of interest are close to the USPS at 5455 Verna Blvd?
Nearby places include Alpha Gamma Xi Sorority, Inc (printing services), JMA Investigative Services, Inc., and Pet Shots Affordable Animal Clinic - West.
How can nearby services like Alpha Gamma Xi Sorority, Inc. benefit visitors to USPS?
Visitors can use Alpha Gamma Xi Sorority’s printing services for any printing needs before or after mailing documents or parcels at USPS.
Are there any pet services near this USPS location for pet owners visiting the area?
Yes, Pet Shots Affordable Animal Clinic - West and Jacksonville Community Pet Clinic - West offer veterinary and pet services nearby the Post Office.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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