Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5455 Verna Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
310 reviews
5 stars
65
4 stars
15
3 stars3
2 stars
13
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpful employees while others report rudeness and lack of assistance.
Delivery Issues
Numerous complaints about lost, delayed, or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.
Long Wait Times
Many reviews mention long lines and slow service, particularly during busy hours, leading to dissatisfaction among customers.
Staffing Problems
Several customers noted understaffing issues, which contribute to delays and poor service experiences.
Facility Condition
The post office is described as outdated and sometimes dirty, impacting the overall customer experience.
- JGJoshua GiglerJan 2, 20261.0don’t come here unless you want your packages stolen, lost, or enjoy being disrespected by lazy employees and walking out mad
- BRBrandi RogersDec 27, 20251.0My vehicles are not a spot to put my packages on so yall need to please stop and walk my package to my porch which isn't much further.
- TPToi PottsDec 6, 20255.0I have had my post office box at the Murray Hill branch for years and the staff is ALWAYS helpful and pleasant. All of the front desk staff are pleasant, knowledgeable, courteous,and kind. BEST POST OFFICE IN JACKSONVILLE.
- SMSemine Crescent MoonDec 4, 20251.0I look forward to the day they’re RAIDED! I watched theft, as a customer in line, with them laughing about management being “IN ON IT.” They’re also scanning chip cards with a scanner, pacing out their illegal transactions. While awaiting your turn in line, you’ll experience some perplexing behavior! I’m new to the area, however I have a “government” job. I wonder how long it will be before I see this location on Action News Jax! My P.O. BOX, there, receives mail from people who aren’t myself. I provide this mail to their staff every visit, it’s placed back in my box. I started reporting my concerns to the Duval Sheriff’s Office. This location is in COMPLETE disarray! Once my BOX period ends, I’m moving my BOX and driving to a more PROFESSIONAL location. “Secret Shoppers:” This location is PRIME PICKINGS for investigating! Wear your recording devices and submit your evidence to the “proper authorities!”
- MMMalia MorganDec 4, 20252.0Post office has some theft going on at this place! I sent out 3 boxes of 2 out of three go scanned and one didn’t. That tells me people at this postal service can’t be trusted! Make sure you don’t leave your packages WITHOUT THEM SCANNING THE BAR CODE ON PREPAID PACKAGES! You should be ashamed of yourself!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The USPS location is at 5455 Verna Blvd, Jacksonville, FL 32205.
What are the operating hours for the USPS at 5455 Verna Blvd?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, appointments are generally required for passport services, but limited walk-in hours may be available at select times.
What is the cost of a passport photo at this Post Office?
The current fee for a passport photo is $15 at USPS.
Can I rent a PO Box online for this USPS location?
Yes, you can search and reserve a PO Box online at the USPS website and complete the setup in person.
Is the lobby accessible 24/7 for checking PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary locally. Check with this Post Office for specific times.
What nearby places of interest are close to the USPS at 5455 Verna Blvd?
Nearby places include Alpha Gamma Xi Sorority, Inc (printing services), JMA Investigative Services, Inc., and Pet Shots Affordable Animal Clinic - West.
How can nearby services like Alpha Gamma Xi Sorority, Inc. benefit visitors to USPS?
Visitors can use Alpha Gamma Xi Sorority’s printing services for any printing needs before or after mailing documents or parcels at USPS.
Are there any pet services near this USPS location for pet owners visiting the area?
Yes, Pet Shots Affordable Animal Clinic - West and Jacksonville Community Pet Clinic - West offer veterinary and pet services nearby the Post Office.