United States Postal Service

2.9
20 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 460 Massey Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
460 Massey Ave, Jacksonville, FL
32228, United States

Hours

Reviews

2.9
20 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
10
  • AA
    Austin
    Oct 13, 2025
    5.0
    📺
  • DC
    Darien Chris
    Dec 30, 2021
    1.0
    Why is there even a USPS on base, if I can't even use it? They're just taking up space. I was told they're for businesses, and I had to go to the one on Mayport Rd to get a PO Box. The one on Mayport Rd has terrible customer service, and this one seems pointless to have around because military people can't use. They're not even that many businesses on base. We can't get mail at the barracks, and this one is by my barracks. That makes no sense to me.
  • WR
    Whitney Richardson
    Sep 16, 2021
    1.0
    They were extremely rude. I live at the campground on base, MWR paper instructions at check in walk you through how to receive your mail here. Went to pick up my mail only to be lectured how I’m not allowed to send my mail here, next time it would be returned immediately and how they are tired of telling people at the campground this. Maybe they should figure it out with the MWR since the lady also specifically mentioned this has been the mail delivery location and appropriate instructions for OVER 20 years.
  • HD
    Heather Duty
    Sep 26, 2019
    5.0
    Best workers, so polite and funny. Very helpful and clean area. Thank you!!!
  • DK
    Dylan Kelley
    Feb 26, 2019
    1.0
    Absolute trash service. Post office lady at this location is unprofessional and probably a little brain dead. Can’t spend 5mins to ship a package off. Had to go to post office off base where there was a larger line and I still got my business taken care of in a few mins.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.