The UPS Store

3.4
219 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0692 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Beach And University Next To Virginia College.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5800 Beach Blvd, Jacksonville, FL
32207, United States

Hours

Reviews

3.4
219 reviews
5 stars
122
4 stars
7
3 stars
3
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and professional staff, highlighting their willingness to go above and beyond.

Cleanliness

The store received positive remarks for being clean, organized, and well-maintained, especially after recent renovations.

Pricing Issues

Several reviews mentioned concerns about misleading pricing and unexpected charges, leading to dissatisfaction among some customers.

Inconsistent Hours

Customers reported issues with the store's hours, noting instances of being closed during posted hours, which caused frustration.

Positive Changes

Feedback indicated that the new ownership has significantly improved the store's atmosphere and service quality.
  • OP
    Onarvik Perez
    Nov 16, 2025
    1.0
    I don't know the name of an older gentleman. But he told me the box I received wasn't the right one, and I need pay $6 for a cardboard box, while the product I returned cost $7. Hoping to make $7, I lost $6 on a stupid cardboard box I'll never use or even look at again. This is a bad joke. 😡 I brought my box, but the man didn't like it. En Español: No sé el nombre de un señor mayor. Me dijo que la caja que recibí no era la correcta y que pague $6 por una caja de cartón, cuando el producto que devolví costaba $7. Con la esperanza de ganar $7, perdí $6 en una estúpida caja de cartón que jamás volveré a usar ni a mirar. ¡Esto es una broma de mal gusto! 😡 Yo llevé mi caja pero al Señor no le gustó
  • JH
    Jorge Hernandez
    Nov 15, 2025
    5.0
    I regularly print flyers for my business at this location. Though my orders are usually less than $20, I always feel like my business is valued there. They take the time to make it right!
  • CH
    Cydney D. Horner
    Nov 10, 2025
    5.0
    Always friendly staff! Owners went above and beyond to help me attain a refund for a package that was shipped but not delivered on time! I so appreciate the help and constant follow up/communication in the refund process.
  • DO
    Danny O
    Nov 4, 2025
    5.0
    I usually go to a lot of UPS stores but this one was clean, organized, and efficient. Staff handle shipping, returns, and printing without typical delays !! Lines move quickly even during peak hours since that’s when I usually drop off my packages after I get off work. It’s honestly a go to spot for mail drops or last-minute errands
  • AA
    Anarrosa
    Nov 3, 2025
    5.0
    ÑI had a great experience at this UPS Store! The staff was professional, friendly, and efficient. Dropping off my package was quick and easy, and they made sure everything was handled with care. It’s always nice to see such great customer service — thank you for making the process stress-free!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Jacksonville offer?

The UPS Store #0692 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.