Brand Certified
The UPS Store
4.6(360 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
450 State Rd 13 N, Jacksonville, FL
32259, United States
Certified by The UPS Store • Mar 01, 2026
(904) 230-8881
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/jacksonville/450-state-rd-13-n
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3927 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In St. Johns Intersection Of Racetrack Rd & Sr-13, Next To Publix.
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.6
360 reviews
5 stars
317
4 stars5
3 stars1
2 stars5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude or unhelpful interactions.
Pricing Issues
Several reviews highlighted concerns about high prices and additional fees for basic services like tape and printing.
Service Efficiency
Customers frequently noted the quick and efficient service, especially for shipping and returns, though some experienced delays and issues with package tracking.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and management, leading to a divided perception of the store.
- JCJohn ClarkFeb 16, 20265.0Fast and easy!
- LSLee SamuelsFeb 16, 20265.0This UPS store is very helpful. The workers are courteous and efficient. They meet or exceed my needs every time and I appreciate that.
- LSLynn SternFeb 5, 20265.0Love doing business with them!! Always quick and efficient! Always friendly and professional. So glad the are so close to where I live makes it very convenient for my busy schedule
- KKKevin KozelFeb 1, 20265.0Always great service at the UPS Store at Julington Creek! Staff is very knowledgeable, professional and courteous! The best place to go for office supplies, packing supplies or shipping needs! Highly recommend to anyone in need of any of these services 👍
- MVMichael VorwallerJan 7, 20262.0Brought in my return, the box open - in case they needed to look inside. The employee informed me that the return had to be taped up - and there's a $2.00 tape fee. And right next to him is a giant roll of packing tape. C'mon UPS Store, I thought better of you. Think first of your customers - you make plenty on shipments. Just a word of caution - tape up or pay.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3927 in Jacksonville offer?
The UPS Store #3927 offers packing, shipping, printing, document finishing, mailbox services, notary services, shredding, and faxing.
Where is The UPS Store located?
It is located at 450 State Rd 13 N, #106, Jacksonville, FL 32259, next to Publix at the intersection of Racetrack Rd and Sr-13 in St. Johns.
What are the operating hours of The UPS Store #3927?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #3927 open on major holidays?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. It remains open on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at The UPS Store #3927?
Services are available in both English and Spanish.
Can I find The UPS Store #3927 on social media?
Yes, you can find them on Facebook at TheUPSStore3927 and on Instagram and Twitter under the handle 'theupsstore'.
What are some nearby places customers can visit before or after using The UPS Store?
Customers can visit Publix for groceries, Tokyo Ramen & Sushi for dining, and Gretchen's Hallmark Shop for gifts and souvenirs.
How can nearby businesses like HW Contracting and Urban Fix be useful to customers of The UPS Store?
Customers needing home improvement supplies or contracting services can conveniently visit HW Contracting and Urban Fix nearby after completing their shipping or printing needs at The UPS Store.
Are there medical or health services near The UPS Store for customers in the area?
Yes, nearby health services include The American Society For Preventive Cardiology, DANA HATWIG ARNP PMHNP-BC, and MyEyeDr. for optometry needs.
Brand Certified Facts from The UPS Store
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