Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4509 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown At Adams & Hogan, On Right Mid Block.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.9
136 reviews
5 stars
89
4 stars
7
3 stars
5
2 stars
3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, while some reported rude or unprofessional behavior from certain employees.
Efficiency
The store is frequently noted for its fast service and quick turnaround times, although there are occasional complaints about long wait times.
Mixed Experiences
While many customers have had positive experiences, there are several reports of dissatisfaction related to specific incidents or staff members.
Cleanliness and Environment
The store is generally described as clean and inviting, contributing to a pleasant customer experience.
Management Issues
Some reviews highlighted concerns about management's responsiveness to customer complaints and the behavior of certain managers.
- PSPallavi SinghNov 16, 20255.0I would like to express my sincere appreciation for March and the exceptional professionalism he brings to the UPS Store every day. March stands out as someone who truly understands clients’ needs and goes above and beyond to support them. His patience is remarkable—he listens carefully to every question, provides clear guidance, and ensures customers feel valued and understood. His empathy makes interactions feel genuinely human, not transactional. March is equally admired by staff members. He takes the time to educate and guide his team, steps in to take on additional responsibilities when needed, and remains flexible and supportive when others need time off. His leadership is quiet yet powerful—he sets a high standard simply by the way he works. What’s even more impressive is how seamlessly he collaborates with affiliated partners like FedEx, USPS, and others who engage in day-to-day package loading and unloading. March maintains strong working relationships, communicates with respect, and helps keep operations running smoothly. His cooperative attitude contributes greatly to a positive and efficient environment. March is truly an asset to the store, and his dedication deserves recognition. Thank you, March, for your consistent excellence and the positive impact you create for clients, staff, and partners alike.
- RHRon HullNov 8, 20253.0Scammers are using your store to unsubscribe from future emails. You might want to check them out. Also you might want to leave a message, whether it's true or not. Here is the address being used in the email: Unsubscribe Physical opt-out address: 221 N Hogan Street STE 414-47863 Jacksonville, Florida 32202
- SMSean MorenoNov 6, 20255.0Joshua was pleasant, knowledgeable, and gave me options on my documents going out!
- MGMaria GarciaAug 29, 20255.0I love this store! Always have a good experience here, especially with Josh! He takes time to ensure my documents are printed the way I need them and just treats me like a valued customer which is refreshing nowadays. Give Josh a raise!
- BBBenita BrooksAug 13, 20255.0Great 👍🏾 professional
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What types of services does The UPS Store in Jacksonville offer?
The UPS Store #4509 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #4509?
The UPS Store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday and Sunday from 10:00 AM to 4:30 PM, with holiday closures on certain dates.
Is The UPS Store #4509 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 4:30 PM, though hours may vary on holidays.
Where is The UPS Store located in Jacksonville?
It is located at 221 N Hogan St, Downtown Jacksonville, FL 32202, on the right mid-block at Adams & Hogan.
Does The UPS Store #4509 offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available to handle your mail and packages securely.
What payment methods are accepted at The UPS Store Jacksonville?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store?
Yes, The UPS Store offers special coupons and promotions that can help you save on services and shipping.
What nearby transportation options can help me reach The UPS Store?
Jacksonville Transportation services are nearby, which can assist customers with travel and public transit access to the store.
Are there any nearby art galleries I can visit before or after my trip to The UPS Store?
Yes, The Art Center Cooperative, Inc., an art gallery, is located nearby and can be a great place to visit.
What convenience stores are located near The UPS Store for quick shopping?
The Mini Market, a convenience store and grocery, is close by if you need to grab snacks or essentials during your visit.