Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5123 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I95 (Exit 335) & Old St Augustine Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
252 reviews
5 stars
173
4 stars
8
3 stars3
2 stars
7
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.
Efficiency
Customers appreciate the quick service and minimal wait times, noting that the store operates smoothly and efficiently.
Store Environment
The location is described as clean, organized, and easy to access, contributing to a positive customer experience.
Management Changes
Recent changes in management have led to improved customer service and overall satisfaction, with many customers expressing renewed loyalty to the store.
Pricing Concerns
Some customers expressed dissatisfaction with pricing for services and materials, feeling that certain charges were excessive.
- PCPaul Chrisman6 days ago5.0Erin was SUPER! So helpful and pleasant
- TTTomNov 15, 20255.0The owner of the store was exceptional. He was patient, courteous and very knowledgeable. I will be returning for other services. A great experience.
- RSRyan SpitzerOct 10, 20255.0The friendliness of the employee at 8am helped me get my day off to a great start. Not only was he efficient, professional and provided excellent service, he made me feel welcomed and appreciated.
- JGJocely GonzalezSep 28, 20255.0Location is very nice, well organized, and easy to access. I was helped tremendously as I made 500 copies of a flyer I needed. The attendant that helped me was amazing, patient and very cordial. She was so sweet to guide me through the process. Definitely a great UPS branch!
- VRValdir RizardiSep 27, 20255.0very friendly and helpful 👍👍
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Jacksonville?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5123 open on holidays?
The store is closed on Thanksgiving Day (November 27), Christmas Day (December 25), New Year's Eve (December 31), New Year's Day (January 1), and January 19. It operates regular hours on other holidays such as Veterans Day and the day after Thanksgiving.
What services does The UPS Store #5123 offer?
Services include packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What products are available for purchase at this UPS Store location?
Available products include office products, mailing supplies, moving boxes, and stamps & postage.
What payment methods does The UPS Store #5123 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use notary services at The UPS Store in Jacksonville?
Yes, The UPS Store offers notary services at this location.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this store.
What are some nearby places of interest around The UPS Store at 13720 Old St Augustine Rd?
Nearby places include Goodwill Donation Center - Bartram Park, 904Pro Inspections, and American Leak Detection, which customers might visit before or after their business at The UPS Store.
How can nearby businesses like 904Pro Inspections or Goodwill Donation Center benefit customers of The UPS Store?
Customers can conveniently combine trips by visiting 904Pro Inspections for home inspection services or the Goodwill Donation Center for donations and thrift shopping while accessing shipping, packing, or printing needs at The UPS Store.
Are there any nearby services related to technology or printing near The UPS Store?
Yes, Mitchell Network Solutions offers IT and computer repair services nearby. Also, Shred Nations provides shredding services, complementing The UPS Store's document services.