Brand Certified
The UPS Store
3.9(264 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
13720 Old St Augustine Rd, Jacksonville, FL
32258, United States
Certified by The UPS Store • Mar 01, 2026
(904) 262-7666
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/jacksonville/13720-old-st-augustine-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5123 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I95 (Exit 335) & Old St Augustine Rd.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.9
264 reviews
5 stars
185
4 stars
8
3 stars3
2 stars
7
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Convenience
Customers appreciate the store's convenient location and quick service, often noting minimal wait times and efficient handling of their needs.
Management Changes
Recent management changes have led to improved service and customer satisfaction, with many customers expressing renewed loyalty to the store.
Pricing Issues
Some customers have expressed dissatisfaction with pricing for services and materials, feeling that certain charges are excessive or not competitive.
Mixed Experiences
While many reviews are positive, there are a few instances of negative experiences related to specific employees or service encounters.
- LGLENA GLANDON5 days ago5.0IN our area “Bartram Park “ there are no post offices convenient or close to us . I was thrilled to find I could do most postal shipping right here ,close to home . I make reborn dolls and ship them all over the country so I use this UPS store quite a bit . All the employees are kind and helpful . Highly recommend:)
- BGb gFeb 16, 20265.0Great customer service. Very helpful.
- BMBrantley MayFeb 13, 20265.0Amazing staff! Never going anywhere else.
- PMPrendi MartinFeb 3, 20265.0I really love this place! The team is amazing they serve you fast and always, they have a great smile under their face! The manager is amazing! Great job
- DDiamond (ពេជ្រ ពេជ្រ)Jan 27, 20265.0First time i went there and first time i sending something i don't know what to do. Erin & Matt i guess that their name is, they're look so nice and friendly with the look of there face.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Jacksonville?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5123 open on holidays?
The store is closed on Thanksgiving Day (November 27), Christmas Day (December 25), New Year's Eve (December 31), New Year's Day (January 1), and January 19. It operates regular hours on other holidays such as Veterans Day and the day after Thanksgiving.
What services does The UPS Store #5123 offer?
Services include packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What products are available for purchase at this UPS Store location?
Available products include office products, mailing supplies, moving boxes, and stamps & postage.
What payment methods does The UPS Store #5123 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use notary services at The UPS Store in Jacksonville?
Yes, The UPS Store offers notary services at this location.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this store.
What are some nearby places of interest around The UPS Store at 13720 Old St Augustine Rd?
Nearby places include Goodwill Donation Center - Bartram Park, 904Pro Inspections, and American Leak Detection, which customers might visit before or after their business at The UPS Store.
How can nearby businesses like 904Pro Inspections or Goodwill Donation Center benefit customers of The UPS Store?
Customers can conveniently combine trips by visiting 904Pro Inspections for home inspection services or the Goodwill Donation Center for donations and thrift shopping while accessing shipping, packing, or printing needs at The UPS Store.
Are there any nearby services related to technology or printing near The UPS Store?
Yes, Mitchell Network Solutions offers IT and computer repair services nearby. Also, Shred Nations provides shredding services, complementing The UPS Store's document services.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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