The UPS Store

4.4
174 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3682 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Argyle Shopping Plaza Between Burlington And Tj Maxx.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6001 Argyle Forest Blvd, Jacksonville, FL
32244, United States

Hours

Reviews

4.4
174 reviews
5 stars
140
4 stars
5
3 stars
4
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, ranging from exceptional service and friendliness to instances of rudeness and unprofessional behavior.

Efficiency

Many reviews highlighted the store's quick and efficient service, with several customers noting they were in and out in a short amount of time.

Professionalism

While some employees were praised for their professionalism and helpfulness, others were criticized for being dismissive or unhelpful, leading to inconsistent experiences.

Issues with Fees

Several customers expressed frustration over unexpected fees, particularly regarding package pick-up charges and printing labels.

Mixed Experiences

Customers had varied experiences with package handling, with some reporting successful transactions while others faced significant issues, including lost packages.
  • DB
    Dennis Bruzina
    2 days ago
    5.0
    The team was quick friendly and helpful. Got my scanning done and on my way
  • JC
    Jordin Cabezas
    Nov 16, 2025
    1.0
    Got here 30 min before closing since getting off work late… needed a paper notarized for tomorrow and was refused service since they were “closing soon”… in 30 min… not 3. 30…..
  • LB
    Lauren Bird
    Nov 14, 2025
    1.0
    Went in to return att router by mail. Young lady was very polite and helpful but couldn't find it in the system. Gentleman with long dirty fingernails comes out to try and help while condescendingly telling me " here what we're gonna do, I'm going to scan in it as unknown gear and you're going to get an att bill for 200$ for unreturned merchandise and you can fight it later" he kept insisting even when I said what an absolutely terrible suggestion that was he said " be quiet lower your voice my boss is listening". By that point I lost my patience and left without being helped.
  • EZ
    Evita Zayas
    Nov 13, 2025
    5.0
    I was having issues printing a label and they helped me right away and printed it for me right in the store! Pleasant to work with and happy to help!
  • DK
    Danielle Kessenger
    Oct 21, 2025
    3.0
    I arrived at the location to pick up my packages. The guy at the store picked up a big box with tape that was broken open and put it on the counter. It had a sticker on it with "$5 pick-up" written on it. I asked what the sticker was for and he responded that they always charge that for pick-ups. I explained that I had not received that information on any of the emails or communications from VistaPrint or UPS. He continued to push that it was in their POS to charge for it and that VistaPrint and even UPS were different companies. And that people usually call to check if there is a fee before shipping something there. I then asked where the other box was. He told me there was only one box. I explained that one had been delivered on 10/6 and the other on 10/14. I had purposely waited for both packages to arrive. I stood there waiting for several minutes. Finally he came back saying he had looked up this shipment and found the other box. He also said that someone must have not put the box in the system correctly there at the store and there actually was no pick-up charge. They loaned me a cart to take the two boxes out to my car which was helpful. This was not a pleasant experience. Had we not been having a significant amount of rain when I placed the order, I would have had it come directly to me. In the future, I will not use this store as a UPS Access Point or for other services again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3682 in Jacksonville offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.