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The UPS Store

4.4
(225 reviews)

Business Details

(904) 727-0027

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3676 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Regency Court Across Regency Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
9378 Arlington Expressway, Jacksonville, FL
32225, United States

Hours

Reviews

4.4
225 reviews
5 stars
189
4 stars
1
3 stars
5
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting individual employees like Shivam and Amin for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of transactions and the overall organization of the store.

Cleanliness and Organization

The store was described as clean and well-organized, contributing to a positive customer experience.

Mixed Experiences

While many reviews were positive, there were some complaints regarding pricing and delivery issues, indicating a need for improvement in these areas.
  • AI
    Albert I
    Feb 24, 2026
    5.0
    Went here to get fingerprints done. Was having some issues and Shivam was amazing and helped me get it done. I’ll definitely be back. Thank you!!
  • SS
    sinem sipahi
    Feb 11, 2026
    5.0
    This store is probably the best ups i know i have 2 othe ups stores near my house that are 5 minutes away but i choose to drive 13 minutes just for this store. Good customer service and hospitality both from the owner and the store legend Mustafa.
  • JS
    jalda srikaran
    Feb 11, 2026
    5.0
    I had an excellent experience at this UPS Store! The staff was incredibly friendly, professional, and efficient. They took the time to answer all my questions and made the entire process smooth and stress-free. Whether it was shipping, printing, or packaging, everything was handled quickly and with great attention to detail. The store was clean, well-organized, and the customer service truly stood out. I really appreciate how helpful and patient the team was throughout my visit. Highly recommended for anyone looking for reliable and top-quality service!
  • AM
    afghan mustafa
    Feb 10, 2026
    5.0
    I consistently have a great experience at this UPS Store in Jacksonville. The staff is always friendly, professional, and efficient, no matter how busy it is. They’re knowledgeable, patient, and make the whole process quick and stress-free — whether I’m shipping packages, printing documents, or handling returns. What really stands out is the customer service. Everyone treats you with respect and actually seems to care about helping you, which isn’t always easy to find these days. The store is clean, well-organized, and runs smoothly every time I visit. Highly recommend this location if you’re looking for reliable service and a great team. I won’t go anywhere else.
  • AA
    Alaa Alchi
    Feb 10, 2026
    1.0
    UPS , the worst shipping and receiving company for everything mail ,packages . Call customer service no response. You call this branch say voice mailbox is full. What kind of cheap service you have. You look like 3rd world service office of shipping and receiving. May be even there doing better than you. The American companies service became the worst now. 😑

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3676 in Jacksonville offer?

The UPS Store #3676 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support local customers.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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