Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3458 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Riverside Market Square.
The staff is frequently described as friendly, helpful, and professional, with many customers appreciating their personalized service.
Efficiency
While many customers report quick service, some reviews highlight issues with long wait times and inefficiency during busy periods.
Notary Services
There are significant complaints regarding the notary services, with multiple customers reporting rude behavior and excessive scrutiny during notarization.
Store Environment
The store is generally seen as welcoming and clean, although some reviews mention unpleasant odors and disorganization.
CS
Calvin Simmons
3 days ago
5.0
This place is really on top of their game. The atmosphere is really welcoming 🌟🌟🌟🌟🌟
DB
Donzette Benefield
5 days ago
5.0
In and out services
JJ
J.L. Johnson
Feb 15, 2026
5.0
Fantastic people and great service. Todd and his crew are very professional and still manage to make it feel like a local business.
LB
Laura B
Feb 3, 2026
5.0
This is my neighborhood, UPS store and everyone there is very kind courteous and exceptionally helpful. They know most of the regular Customers by name or relative To their business or organizational affiliation. Always Friendly and helpful.
YL
Yutong Liu
Jan 16, 2026
5.0
This trip completely changed my previous impression of UPS. The employees at the store were very efficient and professional, and the waiting time was short. They patiently answered all of my questions and carefully walked me through the entire shipping process.
Even after the package was delivered, the service continued to impress me. A UPS Store employee named Rich, who processed my shipment, personally called me to notify me that the package had been delivered, confirmed the delivery location, and let me know who received it on the other end.
This level of service was excellent and gave me a very positive experience. If UPS can continue to provide this kind of consistent service in the future, I will definitely choose UPS more often.