The UPS Store

Reviews

• NT

  Noah Thrasher

  Feb 24, 2026
  1.0
  Closest one near me that opens before I go to work. Thought the reviews about opening and closing were small issues but they really make their own schedule here. Been here since 6:50am. Someone else pulled up at 7:10am. Still dark inside the store.
• MO

  Mikala Oakes

  Feb 22, 2026
  1.0
  They are NEVER open. Show up whenever they want. Close whenever they want. Hours are posted different every week. Show up at multiple different times of day during posted normal hours and no one will be there. This has been going on for months.
• JC

  Jeffrey Ciallella

  Feb 21, 2026
  1.0
  Incredibly rude and disrespectful employees with and "I don't care" attitude. They are constantly opening late and closing early. They do not stick to their posted hours. I recently went in to drop off a pre-labeled package that was of high value. This store has a self scanner with a bin where they want you to place your packages in which is in the front of the store and anyone entering the store has access to. When I informed, who I believe is the owner, that the package was of high value and asked if he could hold it behind the counter, he said, "No, Drop it in the bin. We have cameras". I told him that "Cameras may catch someone stealing my package but would not prevent them from doing so in the first place". He got nasty and told me to take the package to another store then. These people all have a lousy attitude and could care less about service or the security of your packages. Stay away.
• AM

  Ashley Men

  Feb 17, 2026
  1.0
  I had the worst customer service experience at this UPS store location. Upon entering, I wasn’t greeted at all. When I asked for a piece of tape to seal my Amazon return box, they told me they would charge $2.99 to do it for me. This felt unreasonable, especially for an Amazon package. I highly recommend avoiding this UPS store at all cost!
• JG

  Jessica Guzinski

  Feb 13, 2026
  1.0
  Went into this store with two large medical supply boxes that are ups first overnight air to be shipped out that are labeled and wanted a tracking label. Young girl at the front desk told me she wouldn’t help me because they already had labels and are a self service store . Oh I’m sorry I didn’t see a sign out front that said you’re a self service store. I also ship these medical supply kits x3 a week and work for a large medical device company and have NEVER had an ups tell me they couldn’t assist me at the front when they were helping NO customers. Absolutely no excuse for this level of service. Edit: per the managers response. No they didn’t POLITELY ask me to use the kiosk she just said it’s a self service store so they wouldn’t give me tracking at the counter. There was literally not a single customer they were helping and four people packaging and printing Amazon returns. Clearly based on the overwhelming amount of negative reviews and policies that no other UPS uses I think you should reconsider your service. Friday 2/13 @ 1:30 pm.

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