Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3879 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Stonewood Restaurant Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
175 reviews
5 stars
88
4 stars
3
3 stars
4
2 stars
11
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior.
Operational Hours
Numerous customers expressed frustration over the store not opening on time or being closed during advertised hours, leading to wasted trips.
Pricing Issues
Many reviews mention dissatisfaction with high charges for basic services, such as taping boxes and printing labels, which are not typically charged at other locations.
Kiosk Usage
Customers frequently complained about being directed to use self-service kiosks instead of receiving assistance from staff, leading to frustration.
Management Changes
Several reviews noted a decline in service quality and pricing since new management took over, suggesting a negative impact on customer experience.
- CRCecilia Richardson5 days ago5.0This is the number one UPS store. They’re so very helpful in so many ways they are phenomenal. I would tell Everyone say Sasha and Stephanie they are awesome good people
- JJJojoNov 16, 20255.0I Come each Saturday and receive stellar service
- RJRich JosephNov 10, 20253.0I’ve come here twice during their posted hours of operation only to find the store closed. When they are actually open, they’ve been helpful. Maybe call before you come to make sure they are open.
- DPDaniel PartenieOct 30, 20251.0This store used to be great a few years back, but it’s really gone downhill since the new ownership took over. Charging nearly $3 for a piece of tape is ridiculous. I’ve been to plenty of other stores and never had this issue. Customer service clearly isn’t what it used to be. Also please fix your door, it’s been an issue for a while. And please save any apologies and fix your staff instead
- CWCaleb WheelerOct 30, 20255.0I live around the corner and go in every once in awhile. They are always great! Today I went in to print and all three staff members were super friendly, personable, SMILED and made a connection with me as a guest. I’m in customer service and today’s experience with ups store Baymeadows was top notch.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3879 in Jacksonville offer?
The UPS Store #3879 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular operating hours of The UPS Store #3879?
The store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #3879 open on holidays?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and January 19, 2026. It operates under regular hours on Veterans Day and November 28, 2025.
What payment options are accepted at The UPS Store #3879?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #3879?
You can reach them by phone at +1 904-739-1363 or by email at store3879@theupsstore.com.
Does The UPS Store #3879 provide mailbox rental services?
Yes, they offer mailbox services including mailbox rentals for receiving mail and packages.
Can I find professional document shredding services near The UPS Store #3879?
Yes, Shred Nations, a nearby business, provides shredding and professional document destruction services close to The UPS Store.
What nearby dining options are available near The UPS Store #3879?
Stonewood Grill & Tavern and 1928 Cuban Bistro are nearby restaurants where you could enjoy a meal before or after visiting the store.
Are there any nearby beauty salons close to The UPS Store #3879?
Yes, M&T Nail Spa, Omni Hair Designs, and L&T Nails are nearby beauty salons that customers might visit.
Where is The UPS Store #3879 located exactly?
It is located at 3832-10 Baymeadows Rd, Jacksonville, FL 32217, in the Stonewood Restaurant Shopping Center.