Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3879 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Stonewood Restaurant Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
194 reviews
5 stars
97
4 stars
3
3 stars
4
2 stars
11
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude behavior and poor service, particularly with Amazon returns.
Store Hours
Numerous reviews highlighted issues with the store not opening on time or being closed during advertised hours, leading to customer frustration.
Pricing Issues
Customers expressed dissatisfaction with increased prices for services and materials, including charges for tape and printing labels, which they felt were excessive.
Staff Efficiency
Several reviews noted that staff often directed customers to self-service kiosks instead of providing assistance, leading to a negative customer experience.
- RRRoger RoadsJan 16, 20265.0I come by when they first open and sasha is there to greet with her professionalism. She always exceeds my expectations
- TBTerrell BakerJan 10, 20265.0I’ve had a wonderful experience at The UPS Store. I’m a new customer and previously used a different location, but the difference here is night and day. From the moment I walked in, the service, professionalism, and overall atmosphere stood out. The staff is friendly, helpful, and truly makes you feel valued. Everything runs smoothly and efficiently, and it’s clear they take pride in what they do. I can honestly say this is my new home for all my shipping and business needs. Highly recommend.
- JMJanis MiltonJan 10, 20261.0Poppy and Selena are two of the rudest and most unprofessional employees I have ever encountered. Their “I could care less” and sarcastic responses were disgusting. I’ll be reporting both to the corporate office. I’m sure there are many individuals who are willing to work and would appreciate having a job. Also agree with other reviews, several times the store late to open and closes early, with notice. Will definitely be using a different location
- AMAlex MJan 9, 20261.0This UPS location is routinely closed during its listed open hours. Not a reliable location. Editing to respond: The listed hours on this platform say the store open until 7 PM on Fridays, it was closed at 6:30 PM. The business hours on the door were erased.
- ADANDY. DDec 29, 20255.0I am extremely pleased with the service at this UPS location and cannot say enough good things about the team here. From the moment I walked in, I was greeted by friendly, professional staff who were genuinely eager to help. They took the time to listen to my needs, answered all of my questions clearly, and made sure everything was handled correctly without rushing me. What really stood out to me was how knowledgeable and patient the employees were. Whether it was shipping options, packaging advice, or tracking information, they explained everything in a way that was easy to understand and made sure I felt confident about my shipment. The process was smooth, efficient, and completely stress-free, which is something I truly appreciate. The store itself was clean, organized, and well-run. Even though it was busy, the staff stayed calm, courteous, and focused on providing excellent customer service to everyone. It’s clear that they take pride in their work and care about helping customers get the best possible experience. Overall, this UPS location has earned my trust and loyalty. Their outstanding service, attention to detail, and willingness to go above and beyond truly make a difference. I highly recommend this location to anyone looking for reliable, professional, and friendly service. I will definitely continue using this UPS store in the future.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3879 in Jacksonville offer?
The UPS Store #3879 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular operating hours of The UPS Store #3879?
The store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #3879 open on holidays?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and January 19, 2026. It operates under regular hours on Veterans Day and November 28, 2025.
What payment options are accepted at The UPS Store #3879?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #3879?
You can reach them by phone at +1 904-739-1363 or by email at store3879@theupsstore.com.
Does The UPS Store #3879 provide mailbox rental services?
Yes, they offer mailbox services including mailbox rentals for receiving mail and packages.
Can I find professional document shredding services near The UPS Store #3879?
Yes, Shred Nations, a nearby business, provides shredding and professional document destruction services close to The UPS Store.
What nearby dining options are available near The UPS Store #3879?
Stonewood Grill & Tavern and 1928 Cuban Bistro are nearby restaurants where you could enjoy a meal before or after visiting the store.
Are there any nearby beauty salons close to The UPS Store #3879?
Yes, M&T Nail Spa, Omni Hair Designs, and L&T Nails are nearby beauty salons that customers might visit.
Where is The UPS Store #3879 located exactly?
It is located at 3832-10 Baymeadows Rd, Jacksonville, FL 32217, in the Stonewood Restaurant Shopping Center.