The UPS Store

3.0
257 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1950 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Deerwood Village Across From Rowe's Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
9838 Old Baymeadows Rd, Jacksonville, FL
32256, United States

Hours

Reviews

3.0
257 reviews
5 stars
119
4 stars
4
3 stars
4
2 stars
11
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Joseph and Alia received praise for their helpfulness, many reviews highlighted rude and unprofessional behavior from other staff members.

Pricing

Customers expressed dissatisfaction with high prices for printing and packaging, feeling that costs have increased significantly compared to competitors.

Staff Attitude

Numerous reviews mentioned a lack of professionalism and friendliness among staff, with reports of rude interactions and poor customer handling.

Management

The management style received criticism for being ineffective, with reports of disorganization and a lack of accountability among employees.

Service Efficiency

Customers noted long wait times and inefficient service, particularly during busy hours, leading to frustration with the overall experience.
  • JR
    Josie Rodriguez
    6 days ago
    5.0
    The girls in here are doing great. They're quick, kind and very knowledgeable - multitasking and remaining calm even with the line going out the door. I'm so glad this location is open and receives Amazon returns. Looks like they provide a ton of other services like printing and some business services.
  • EJ
    Edward James
    Nov 5, 2025
    1.0
    Come to this store a lot because it’s close to my house. the employee michelle was extremely unprofessional and rude. she literally made loud comments all customers could hear about how she didn’t understand how someone could make so many returns (as i was at the self service doing returns). she is always nosy and rude. you think she’d be happy that customers are coming so that she stays employed but i guess not. it was completely inappropriate and unnecessary
  • CB
    christian baker
    Oct 30, 2025
    5.0
    I needed something notarized and was on a pretty tight time frame to do get it done. Gabby (the notary) was with someone else as well as it being very very busy. She was still able to get to me in a timely manner and was extremely helpful and friendly. She and the whole staff do a great job for being such a small busy store , so ill keep coming back and reccomend you do to!
  • CD
    Casey Daugherty
    Oct 29, 2025
    1.0
    I stopped by The UPS Store to print just five simple pages, and was shocked when the total came out to $8! The prices for printing have definitely gone up a lot, and it feels excessive for such a small job. I used to come here for quick, affordable printing, but it’s just not the same anymore. The staff were polite, but honestly, the cost doesn’t make sense compared to other options. I recommend a local library or Office Depot for much less.
  • JC
    John Cox
    Oct 22, 2025
    1.0
    Rhymes with BUNT. Stop treating people poorly older woman with glasses.... Its businesses like this that show us exactly what society has become......

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1950 in Jacksonville offer?

The UPS Store #1950 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.