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The UPS Store

4.3
(217 reviews)

Business Details

2220 County Rd 210 W, Jacksonville, FL
32259, United States
(904) 417-2051

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4573 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Winn-Dixie Shopping Plaza, 1 Mile Off 1-95 & County Road 210.

Details

  • DeliveryNot available

Location

The UPS Store
2220 County Rd 210 W, Jacksonville, FL
32259, United States

Hours

Reviews

4.3
217 reviews
5 stars
173
4 stars
2
3 stars
2
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and printing needs.

Efficiency

Several reviews highlighted the quick service and efficient handling of packages, although some noted long wait times during busy periods.

Mixed Experiences

While many had positive interactions, there were notable complaints about rude staff and poor service in specific instances, leading to a mixed overall perception.

Lost Packages

Multiple customers reported issues with lost packages and inadequate support in resolving these problems, raising concerns about reliability.
  • GG
    GF
    Feb 16, 2026
    5.0
    Jonah was quick with my shipment and even helped me carry a heavy package back to my car. Thank you!!
  • DW
    Dustin Waldbillig
    Feb 10, 2026
    1.0
    This place is always a hassle.I try to avoid it at all costs. Update, I went to the location in Nocatee and had zero issues returning the same item. I will go there from now on. Super friendly!
  • KW
    Krissy Webb
    Jan 31, 2026
    5.0
    Always great customer service at this UPS location. The team consistently goes above and beyond, especially when it comes to Amazon returns. Sarah went out of her way to help me with a particularly difficult return, and I truly appreciated her patience and dedication. Highly recommend this location!
  • AR
    Ashley Roach
    Jan 21, 2026
    5.0
    I had a great experience with this store’s printing services after a disappointing experience with another local store! I had requested a quote for printing birthday invites and thank you notes from the other store. That location was unable to provide information over the phone and shared their email address for me to request a quote. They responded back and stated that they were unable to print cards to cardstock - unsure why that couldn’t be confirmed over the phone. In stark contrast, the 210 location (Madison) promptly answered the phone, answered all of my questions, and provided a per card price. The best part was that they were able to fulfill my order same-day! Prices for the cards were fair - a little more expensive than my prior UPS Store in Tampa, especially for the 4”x6” size, but all-in-all, very pleased. I was delighted to see how great the quality was when I picked up the cards! They’re perfect! Everyone in store was friendly and helpful. Will definitely use their services again.
  • PK
    prakash K
    Jan 6, 2026
    1.0
    Today, they denied elderly wheelchair bound paraplegic elderly dad the notary service of his florida state real id and passport photo copy. The manager, two white middle aged owners, lady manager and the female employee. They did not follow the florida statue 117.107(6). There was a element of racism and denial of service based on the race and gross human right volition. they were flexing and threatening saying they are the ultimate owners and has nothing to do with ups and refused the service. it happened jan 6th 5:30 pm.does ups this kind of gross treatment?

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Jacksonville offer?

The UPS Store in Jacksonville offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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