The UPS Store

4.3
211 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4573 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Winn-Dixie Shopping Plaza, 1 Mile Off 1-95 & County Road 210.

Details

  • DeliveryNot available

Location

The UPS Store
2220 County Rd 210 W, Jacksonville, FL
32259, United States

Hours

Reviews

4.3
211 reviews
5 stars
168
4 stars
2
3 stars
2
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised staff for being friendly and helpful, others reported rude or unhelpful interactions.

Efficiency

Several reviews highlighted quick service and efficient handling of packages, although some customers experienced delays and issues with package tracking.

Staff Recognition

Specific employees, particularly Jonah, received numerous commendations for their exceptional service and professionalism.

Pricing Concerns

Customers expressed dissatisfaction with certain service fees, such as charges for printing labels and scanning documents.

Store Environment

The store is generally described as clean and well-organized, but some customers noted long wait times during busy periods.
  • SL
    Susan LeBron
    3 days ago
    5.0
    Efficient! Great service! Knowledgeable staff. Kept the line moving!
  • PK
    prakash K
    6 days ago
    1.0
    Today, they denied elderly wheelchair bound paraplegic elderly dad the notary service of his florida state real id and passport photo copy. The manager, two white middle aged owners, lady manager and the female employee. They did not follow the florida statue 117.107(6). There was a element of racism and denial of service based on the race and gross human right volition. they were flexing and threatening saying they are the ultimate owners and has nothing to do with ups and refused the service. it happened jan 6th 5:30 pm.does ups this kind of gross treatment?
  • MW
    Marilyn West
    6 days ago
    1.0
    My second worst experience with this store. The first time, I was charged to return something to Amazon using a free label, but the rude cashier canceled the transaction and likely kept the money. This time, I paid for overnight shipping, but the package vanished. I spent the whole day tracking it, and corporate couldn't help since it was never scanned after spending $70 to notarize documents there. They will not get another cent from me. I wish I could give them zero stars.
  • DD
    Dustin DiChiara
    Dec 14, 2025
    1.0
    Watched me stand at the door outside for 10 plus mins when I got there right at 3pm on Sunday. Had people in the store and everything. All I needed was to return a package from Amazon. Never coming back, terrible customer service.
  • CB
    Chris Bowker
    Nov 30, 2025
    5.0
    Derek and his team were lifesavers. Poster boards ordered for my son's wedding were a no show. The day of the wedding Derek stepped up at the last minute, printed out a large poster that we were able to mount and it came out great. Thank you!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Jacksonville offer?

The UPS Store in Jacksonville offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.