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The UPS Store #5635 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Normandy Crossing Publix Shopping Ctr - Normandy Blvd & I-295.
While many customers praised the friendly and helpful staff, there were also significant complaints about rude service and lack of professionalism from some employees.
Efficiency
Customers frequently noted the quick service and minimal wait times, with many expressing satisfaction with the speed of transactions.
Mixed Experiences
There were contrasting experiences reported, with some customers having excellent interactions while others faced issues with service quality and package handling.
Store Operations
Several reviews mentioned problems with store hours and accessibility, including late openings and difficulties in reaching staff by phone.
FC
Fae Clayton
Jan 11, 2026
5.0
Great Customer Service
AJ
A Jo
Dec 30, 2025
5.0
Excellent customer service!! Competent young men in the store running efficient service. I appreciated how quickly they helped a room full of customers with the upmost courtesy and efficiency. My go to UPS!
JG
Jemay Gallo
Dec 23, 2025
5.0
Sol is very helpful 10/10 customer service with sol
AL
Andrew L
Dec 13, 2025
5.0
Sol made the drop off as easy and simple as possible, thank you for the help.
CK
Cynthia King
Dec 13, 2025
5.0
Every time I come in here the staff is very professional and always helpful to me thank you
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5635 in Jacksonville offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store at 7749 Normandy Blvd?
Monday to Friday, 8:00 AM - 6:30 PM; Saturday, 9:00 AM - 3:00 PM; Sunday, 10:00 AM - 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, open Sundays from 10:00 AM to 3:00 PM. The store is closed on some holidays such as November 27, December 25, December 31, and January 1.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where exactly is The UPS Store located in Jacksonville?
It is located at 7749 Normandy Blvd, Ste 121, Jacksonville, FL 32221, inside Normandy Crossing Publix Shopping Center.
Can I use mailbox services at The UPS Store #5635?
Yes, mailbox rentals and mailbox services are available for your mail and packages.
Are there nearby places where I can shop or get other services near The UPS Store?
Yes, nearby you can find Publix Super Market at Normandy Crossing for grocery shopping, and Publix Pharmacy for your pharmacy needs.
If I'm visiting The UPS Store, what other nearby services can I access in the same area?
You can also visit Hair Cuttery for hair and beauty services, or Brooks Rehabilitation Outpatient Clinic for physical and occupational therapy nearby.
Are there fitness or wellness facilities near The UPS Store?
Yes, Curves gym and fitness center is located nearby if you want to work out before or after your visit.
How can I reach The UPS Store or get more information online?
You can visit their website at https://locations.theupsstore.com/fl/jacksonville/7749-normandy-blvd or contact them by phone at +1 904-693-3835 and email at store5635@theupsstore.com.
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