Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5635 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Normandy Crossing Publix Shopping Ctr - Normandy Blvd & I-295.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
137 reviews
5 stars
93
4 stars
8
3 stars
4
2 stars
3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, others report rude behavior and poor service experiences.
Efficiency
Customers appreciate the quick service and minimal wait times, with many noting that they were in and out quickly.
Pricing Issues
Several reviews mention high shipping costs and dissatisfaction with additional fees, leading to a perception of overpriced services.
Staff Attitude
While many reviews highlight the pleasant demeanor of staff, there are notable complaints about unprofessional behavior from some employees.
Location Concerns
Customers express frustration with incorrect hours and the store's location, including issues with accessibility and parking.
- ECEvanna CrawfordNov 5, 20255.0Andre at the counter was very nice and helpful. He always has a great attitude when I come in to this store and makes my experience wonderful. I also love how easy the return process is for my Amazon purchases.
- MMMikeOct 16, 20251.0Great for dropping off Amazon returns cause it's free. However I will never try to ship something here. Ridiculously expensive. Just stick with the post office.
- NHNicholas HoganOct 4, 20251.0Inhospitable customer service not to mention the worst hours of all UPS in town. Rather than working with me they’d rather turn down business or be understanding. I’ll give my business to any other location over this one.
- ABAmber BattenSep 15, 20255.0Always quick line!
- NPnishant patelSep 12, 20255.0All employees are so pleasent at this location. It’s way too far from my home but I still come all the way at this location for my UPS needs. Keep up good work!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5635 in Jacksonville offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store at 7749 Normandy Blvd?
Monday to Friday, 8:00 AM - 6:30 PM; Saturday, 9:00 AM - 3:00 PM; Sunday, 10:00 AM - 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, open Sundays from 10:00 AM to 3:00 PM. The store is closed on some holidays such as November 27, December 25, December 31, and January 1.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where exactly is The UPS Store located in Jacksonville?
It is located at 7749 Normandy Blvd, Ste 121, Jacksonville, FL 32221, inside Normandy Crossing Publix Shopping Center.
Can I use mailbox services at The UPS Store #5635?
Yes, mailbox rentals and mailbox services are available for your mail and packages.
Are there nearby places where I can shop or get other services near The UPS Store?
Yes, nearby you can find Publix Super Market at Normandy Crossing for grocery shopping, and Publix Pharmacy for your pharmacy needs.
If I'm visiting The UPS Store, what other nearby services can I access in the same area?
You can also visit Hair Cuttery for hair and beauty services, or Brooks Rehabilitation Outpatient Clinic for physical and occupational therapy nearby.
Are there fitness or wellness facilities near The UPS Store?
Yes, Curves gym and fitness center is located nearby if you want to work out before or after your visit.
How can I reach The UPS Store or get more information online?
You can visit their website at https://locations.theupsstore.com/fl/jacksonville/7749-normandy-blvd or contact them by phone at +1 904-693-3835 and email at store5635@theupsstore.com.