Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5635 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Normandy Crossing Publix Shopping Ctr - Normandy Blvd & I-295.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
143 reviews
5 stars
98
4 stars
8
3 stars
4
2 stars
3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.
Staff Performance
Several employees, particularly Sol, TJ, and Mary, received high praise for their exceptional service and professionalism.
Efficiency
Customers appreciated the quick service and efficiency at this location, often noting minimal wait times.
Store Management
There are complaints regarding management and staff attitudes, with some customers feeling that the service quality has declined.
Location Issues
Some reviews mentioned problems with store hours and location accessibility, including incorrect hours listed online and issues with parking.
- FCFae Clayton1 day ago5.0Great Customer Service
- AJA JoDec 30, 20255.0Excellent customer service!! Competent young men in the store running efficient service. I appreciated how quickly they helped a room full of customers with the upmost courtesy and efficiency. My go to UPS!
- JGJemay GalloDec 23, 20255.0Sol is very helpful 10/10 customer service with sol
- ALAndrew LDec 13, 20255.0Sol made the drop off as easy and simple as possible, thank you for the help.
- CKCynthia KingDec 13, 20255.0Every time I come in here the staff is very professional and always helpful to me thank you
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5635 in Jacksonville offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store at 7749 Normandy Blvd?
Monday to Friday, 8:00 AM - 6:30 PM; Saturday, 9:00 AM - 3:00 PM; Sunday, 10:00 AM - 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, open Sundays from 10:00 AM to 3:00 PM. The store is closed on some holidays such as November 27, December 25, December 31, and January 1.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where exactly is The UPS Store located in Jacksonville?
It is located at 7749 Normandy Blvd, Ste 121, Jacksonville, FL 32221, inside Normandy Crossing Publix Shopping Center.
Can I use mailbox services at The UPS Store #5635?
Yes, mailbox rentals and mailbox services are available for your mail and packages.
Are there nearby places where I can shop or get other services near The UPS Store?
Yes, nearby you can find Publix Super Market at Normandy Crossing for grocery shopping, and Publix Pharmacy for your pharmacy needs.
If I'm visiting The UPS Store, what other nearby services can I access in the same area?
You can also visit Hair Cuttery for hair and beauty services, or Brooks Rehabilitation Outpatient Clinic for physical and occupational therapy nearby.
Are there fitness or wellness facilities near The UPS Store?
Yes, Curves gym and fitness center is located nearby if you want to work out before or after your visit.
How can I reach The UPS Store or get more information online?
You can visit their website at https://locations.theupsstore.com/fl/jacksonville/7749-normandy-blvd or contact them by phone at +1 904-693-3835 and email at store5635@theupsstore.com.