The UPS Store

3.9
131 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3547 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kernan Square Next To Publix.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
12620 Beach Blvd, Jacksonville, FL
32246, United States

Hours

Reviews

3.9
131 reviews
5 stars
92
4 stars
4
3 stars
1
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting exceptional service and a welcoming atmosphere.

Service Issues

Several reviews highlighted frustrations with service delays, incorrect pricing, and lack of assistance, particularly regarding notary services and package handling.

Management Concerns

Some customers expressed dissatisfaction with management's responsiveness and policies, indicating a need for better training and communication.

Store Operations

Customers reported inconsistencies with store hours and availability of services, leading to inconvenience and frustration.
  • KH
    Kirk Herman
    3 days ago
    5.0
    Opens earlier than most places like it. Has friendly and knowledgeable people.
  • DH
    Darren Hersom
    Dec 26, 2025
    1.0
    Horrible service they do not use the same pricing as ups online and refused to even look at the online pricing.
  • RN
    Rachel Nagy
    Dec 13, 2025
    5.0
    Amazing team. They are always friendly, helpful, and go above and beyond for their customers.
  • YL
    Young Lee
    Dec 2, 2025
    1.0
    If you don’t have a proper self-service system in place, then don’t try to copy FedEx. I uploaded the photos and kept waiting, only to find out I still needed an employee to give me a code. I was there first, but the clerk helped the people behind me instead. It was pretty frustrating
  • RG
    runotsure Gossett
    Nov 29, 2025
    5.0
    Everyone does their job and most are pleasant, not just efficient.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Jacksonville offer?

The UPS Store #3547 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.