The UPS Store

3.1
92 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0391 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cobblestone Shopping Ctr At Corner Of Monument & McCormick.

Details

  • DeliveryNot available

Location

The UPS Store
2771 Monument Rd, Jacksonville, FL
32225, United States

Hours

Reviews

3.1
92 reviews
5 stars
45
4 stars
2
3 stars
1
2 stars
4
1 star
40
  • OO
    OtakuShu
    Dec 10, 2025
    1.0
    Went for a notary at open. Waited in line for 30 minutes and get to front and guy said they don’t start signing notary until 9:30. Went to another location got there at 9:15 and they did it right away so clearly not a company rule.
  • JC
    Jason Chang
    Oct 15, 2025
    3.0
    They have been pretty great for a number of things for me in the past but a recent colored print job has me feeling a bit tossed to the side. They stated their colored printer was a bit wonky and my colored prints definitely showed that. Instead of being offered abother time to come back and have them redone they just stated it's all they can do at the moment.
  • DM
    Debbie Mierzejewski
    Aug 27, 2025
    5.0
    I’m always treated well at this ups store. Great place to return/ ship your items
  • AH
    Amber Harrell
    Jan 8, 2024
    1.0
    I went to this store on 12/16/23 to ship 4 boxes. The largest box was Christmas presents for my niece and a very special canvas for my brother and SIL. All of my other packages made it except the one to my niece. I was devastated. She is only 2 and was waiting for her Christmas presents from her aunt sissy. My tracking only said label created 12/18/23 and nothing further. Something is fishy. I asked where the package went from the monument store they said to the hub. They said they would investigate. I had to call them to see if they “found” my package even though they told me they would be in contact with me. I believe there was no investigation. I believe there is a thief at UPS and it was stolen. I don’t care about the $, it was the thought and time put into personalized gifts. I will never ship with UPS again and I will tell everyone that I can about my awful experience and UPS workers who acted like they could care less they lost my package. I am including a picture of my box. How do you lose a box 24x16x19? I know how, someone steals it or crushes it and doesn’t tell you.
  • HL
    H L
    Mar 9, 2021
    2.0
    Will they get the job done? Yes. Will they show any customer service? Depends on the day and the clerk. My experience has been no most days, with the white bald gentleman. He seems to pick and choose which customers he is polite to. So if you’re not looking for attitude, try another location.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0391 in Jacksonville offer?

The UPS Store #0391 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #0391 located?

It is located at 2771 Monument Rd, Ste 29, Jacksonville, FL 32225, in the Cobblestone Shopping Center at the corner of Monument and McCormick.