Brand Certified
The UPS Store
4.3(272 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
11250 Old St Augustine Rd, Jacksonville, FL
32257, United States
Certified by The UPS Store • Mar 01, 2026
(904) 292-2100
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/jacksonville/11250-old-st-augustine-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2383 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Burlington Factory Shopping Center Next To Publix & Hobby Lobby.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.3
272 reviews
5 stars
216
4 stars
11
3 stars3
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Chris, Zack, and Robin for their outstanding service.
Efficiency
Several reviews highlighted the quick and efficient service provided, with customers noting smooth transactions and minimal wait times.
Negative Experiences
A number of customers reported negative experiences, particularly with certain employees who were described as rude or inattentive, leading to frustration and dissatisfaction.
Process Issues
Some customers expressed concerns about the handling of packages and shipping processes, including mistakes that resulted in delays or additional costs.
- MKMike KoganFeb 16, 20265.0This is a good ups store, they always do a really good job consistently. Good people.
- TSTheresa SaxJan 13, 20265.0Quick, easy, convenient and efficient
- PSPriscilla SchmererJan 6, 20265.0They have always been excellent
- BDBarb DiMDec 16, 20255.0Each time I ship something via UPS the transaction is always smooth and problem free.
- JGjim gatesNov 17, 20255.0This ups store has always been incredibly helpful. I have only had great experiences here. I brought in a package a couple years ago to ship and the clerk custom cut my awkward box and made a box like origami. I was so amazed. I also had a bunch of items to ship at one time recently and they processed them extremely fast. For my shipping needs in the future this will be the only place I go.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2383 in Jacksonville offer?
The UPS Store #2383 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access among other business services.
Where is The UPS Store #2383 located?
It is located at 11250 Old St Augustine Rd, Ste 15, Jacksonville, FL 32257 in the Burlington Factory Shopping Center next to Publix and Hobby Lobby.
What are the business hours of The UPS Store #2383?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays. There are also specific holiday closures.
What payment options are accepted at The UPS Store #2383?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #2383 wheelchair accessible?
Yes, the store has wheelchair accessible entrances, seating, and restrooms.
Does The UPS Store #2383 offer mailing supplies and stamps?
Yes, they sell office products, mailing supplies, moving boxes, and stamps & postage.
Are there any special offers available at The UPS Store #2383?
Yes, you can save big with their special offers and coupons available on their website.
What nearby places can I visit before or after visiting The UPS Store?
You can visit nearby places like Publix Super Market at Old St Augustine Plaza for groceries, FL Nails for beauty services, or Jet’s Pizza for a meal.
How can nearby places help me find The UPS Store #2383?
The UPS Store is located next to well-known spots like Publix and Hobby Lobby in Burlington Factory Shopping Center, making it easy to locate while visiting these popular stores.
Are there any nearby fitness or recreational facilities near The UPS Store #2383?
Yes, LA Fitness and British Swim School of Southside Jacksonville are nearby, so you could combine errands with fitness or swim lessons.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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