The UPS Store

3.3
152 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4610 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next Door To Publix At Oakleaf Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
9526 Argyle Forest Blvd, Jacksonville, FL
32222, United States

Hours

Reviews

3.3
152 reviews
5 stars
82
4 stars
6
3 stars
4
2 stars
3
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Pricing Issues

Customers frequently complain about high prices for printing and shipping services, with accusations of price gouging and unreasonable fees.

Efficiency

Some reviews highlight quick and efficient service, while others mention long wait times and poor handling of customer needs.

Store Management

There are concerns about management practices, with some customers noting a lack of professionalism and poor communication from staff.

Convenience

The store is appreciated for its convenient location and range of services, but frustrations arise from self-service kiosks replacing personal assistance.
  • MM
    Manuel Montaner
    Nov 13, 2025
    5.0
    Excellent service and very friendly staff! Everything was quick, easy, and well-organized. I’ll definitely come back.
  • MC
    Manny Correa
    Oct 9, 2025
    5.0
    Very professional and tremendous patience. any questions I had gentleman was helpful with no attitude or nothing. I recommend. Thank you again.
  • JS
    Jenny Salter
    Sep 24, 2025
    1.0
    Do not use this place to fax important documents. Spent $40.00 on 17 pages. The fax didn’t not arrive and they will not reimburse me because their receipts said sent, but it was not received. This is not a good customer service experience at all. Now I have to drive 3 hours to hand deliver these documents.
  • JB
    Jane Bishop
    Jul 28, 2025
    1.0
    I am disgusted with one of the employees at the Oakleaf branch who did NOT want to scan my Amazon return. He told me to use the kiosk. I told him I'd wait, and he said, "I'll do it this time, but not anymore." Like I'm a child! Really!?? First of all, it takes longer to get the refund, but he literally argued with me that it doesn't. It has in the past, so I don't like using it. And, one time, it failed to give me the receipt. He was despicable and should be fired.
  • JJ
    Joe
    Jul 21, 2025
    1.0
    Is this the only store where asks $3.99 per label printed to ship with them? A pack of A4 paper can be bought with that money. I will avoid this store to work with ASAP — so greedy

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4610 in Jacksonville offer?

The UPS Store #4610 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.