Brand Certified
The UPS Store
3.7(169 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
731 Duval Station Rd, Jacksonville, FL
32218, United States
Certified by The UPS Store • Mar 01, 2026
(904) 751-6582
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/fl/jacksonville/731-duval-station-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4856 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Publix @ Intersection Of Starratt Rd & Duval Station Rd.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.7
169 reviews
5 stars
101
4 stars
11
3 stars
4
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, while others reported rude and unprofessional behavior from certain employees.
Shipping Issues
Several reviews highlighted significant problems with package delivery and handling, including lost items and miscommunication about shipping methods.
Store Environment
The store received mixed feedback on cleanliness and organization, with some customers noting a pleasant atmosphere while others described it as dirty and disorganized.
Efficiency
Customers generally appreciated the quick service, although some experienced delays and issues with staff responsiveness.
- GHGerri-Ellen HarmonFeb 24, 20265.0The personnel are friendly and helpful which I appreciate. I have been using them since I came to Jacksonville 6 years ago.
- SNSal NFeb 17, 20261.0There are thieves and scammers working within the organization. My mom sent me a care package (worth over $300) before I start my chemotherapy. She paid the over $150 2nd Day Air fee and was guaranteed that the package would arrive by 10:30a on the 2nd Day ( from Palm Coast, FL to Cumming, GA). Within the 1st 48 hours of shipping, we noticed that the package was still in Jacksonville, Florida (which is a 1 hr drive from Palm Coast). We called customer service and they are not sure why but assured us the package we would still be there on time. Thats strange because it was scheduled to be delivered by 10:30a the day it left Jacksonville, FL at 8:03a. The next morning we checked and the package was now moving but was in Atlanta now well after the guaranteed time. Needless to say, we didn't get our package that day. On day 3, we saw that the package arrived on Buford, GA however 2 hours later, we received a notification that the package is missing and that a claim has been filed. Another notification stated that the box was empty and the box was discarded. Being that this is our 1st time doing this, it was a very disheartening and overwhelming experience. I really needed that package as there was food and medication that I needed to help me throughout my chemotherapy treatment journey. The fact that someone at the UPS Buford facility opened up the package and took what was inside is cruel and evil. Than made the decision amongst themselves to file a claim without our approval is disappointing. I hope UPS look into this matter and take it very seriously and hold all individuals involved accountable.
- SWShetara WardFeb 11, 20265.0Clean, Smell Great, Smiling Faces and Fast Service!
- JJJordan JosephFeb 6, 20265.0Always a great experience shipping here. Had to ship something today and staff was extremely helpful, kind, & accommodating!
- CFCamille FlorezFeb 2, 20265.0Prince was amazing and able to help me! Thank you again!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4856 in Jacksonville offer?
The UPS Store #4856 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the regular business hours for The UPS Store in Jacksonville?
The store is open Monday to Thursday from 8:00 AM to 6:30 PM, Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4856 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #4856 located in Jacksonville?
The UPS Store #4856 is located at 731 Duval Station Rd, #107, Jacksonville, FL 32218, next to Publix at the intersection of Starratt Rd and Duval Station Rd.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4856 offer mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages.
Can I access notary services at The UPS Store in Jacksonville?
Yes, notary services are offered at this location.
Which nearby shredding service is convenient for The UPS Store customers?
Shred Nations is a nearby shredding service that customers can visit for additional shredding needs.
What local businesses near The UPS Store provide IT and computer repair services?
Antisyn - Managed IT Services is nearby and offers IT service and computer repair.
Are there any nearby clothing stores close to The UPS Store in Jacksonville?
Yes, Diamond Heist Fashions is a nearby womens clothing and shoe store that customers might want to check out.
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