The UPS Store

3.7
162 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4856 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Publix @ Intersection Of Starratt Rd & Duval Station Rd.

Details

  • DeliveryNot available

Location

The UPS Store
731 Duval Station Rd, Jacksonville, FL
32218, United States

Hours

Reviews

3.7
162 reviews
5 stars
96
4 stars
10
3 stars
4
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the staff for being friendly and helpful, others report rude behavior and poor service experiences.

Efficiency

Several reviews highlight the store's quick and efficient service, with many customers appreciating the fast processing of their shipping and printing needs.

Cleanliness and Organization

Some customers noted issues with cleanliness and organization in the store, while others found it to be clean and well-organized.

Pricing Concerns

There are complaints about high prices for services, particularly for printing and shipping, with some customers feeling they were overcharged.
  • LM
    Lisa Mitchell
    Jan 5, 2026
    5.0
    Friendly knowledgeable staff. Rarely a line. Fast efficient. In & out.
  • DD
    Dhin
    Dec 24, 2025
    1.0
    Their idea of 'delivered to locker' is a package thrown in the grass.
  • KG
    Kolby Griswold
    Nov 10, 2025
    1.0
    Customer service was not good at all. As I walked in a stumbled over their door and they all laughed and no one except a customer asked if I was okay, I felt insulted. I then was proceeded to be told that I was shipping something that was to big that I couldn't afford. Again insulted, I then turned around and left and took my business elsewhere. I don't recommend this location at all.
  • KB
    Kaley Bean
    Nov 4, 2025
    3.0
    Store never opens on time. Always late opening the store
  • TL
    Tish Lee
    Nov 1, 2025
    4.0
    Never have issues with customer service. It gets busy from time to time but no issues. Weird smell sometimes other than that no complaints.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4856 in Jacksonville offer?

The UPS Store #4856 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.