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The UPS Store #3773 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Roosevelt And St Johns Ave Near Pet Supermarket, Tuesday Morning, La Nopalera.
Many customers praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist.
Efficiency
Customers frequently noted quick service and minimal wait times, even during busy periods.
Inconsistency
Some reviews highlighted issues with service consistency, including complaints about miscommunication and unexpected charges.
Dependability
While many customers reported positive experiences, there were notable complaints about lost packages and poor handling of claims.
Cleanliness
The store was generally described as clean and well-organized, contributing to a positive customer experience.
MC
Mailyn Corpuz
3 days ago
1.0
Saturday, Feb 28th, it says your store is closes at 5, I got here 7 mins before but the store is already closed.
ER
Eric R
Feb 21, 2026
1.0
I will NEVER use UPS or UPS Store! I received a email my package was ready for pickup at CVS UPS Store and on arrival the mgr. And associate whom the delivery driver posted as the one who received the order both stated the driver did not leave my package and more disturbing is their comment "He does this all the time" after this experience, the worst experience began. Trying to get someone to answer the phone in Jax,Fl was impossible. I called the national UPS number and FINALLY got a human after the 'Automated' garbage. The CSR stated that it showed delivered and it was my problem! Thank God the company I purchased from accepted the incompetency on UPS part and replaced the order and used a different means of Shipment. UPS will not leave me or blow my concerns off again!!!
LC
Lewis Correale
Feb 9, 2026
5.0
HIGHLY RECOMMEND! Great customer service. They know what they're doing and have a smooth operation.
AC
Angela Cayer
Feb 3, 2026
5.0
Amazing employees and service... Thank you GOME DEPO FOR YOUR REFERRAL TO SERVICES YOU NEEDED TO REFUND ME FOR.. HIGHLY RECOMMEND COMING HERE FOR ALL YOUR NEEDS 💯
MJ
Marc Julia
Jan 31, 2026
3.0
Nice staff but i think they maybe getting scammy. I went to drop off an Amazon package and it turns out they didn't have a qr code so I had to print it out. They charged $.20 per page, which is fine, but then a $1.80 for the email. I never remembered paying that before. They said its always been like that, so I feel like there is some gaslighting happening. Definitely going to file a complaint with Amazon about this.... which is really weird thing to say.
What services does The UPS Store #3773 in Jacksonville offer?
The UPS Store #3773 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #3773 located?
It is located at 4530 St Johns Ave, Ste 15, Jacksonville, FL 32210, US, at the corner of Roosevelt and St Johns Ave near Pet Supermarket and nearby businesses like Tuesday Morning and La Nopalera.
What are the business hours for The UPS Store #3773?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #3773 open on major holidays?
The store is closed on Thanksgiving (2025-11-27), Christmas Day (2025-12-25), New Year's Eve (2025-12-31), New Year's Day (2026-01-01), and Martin Luther King Jr. Day (2026-01-19). It operates with regular hours on Veterans Day (2025-11-11) and the day after Thanksgiving (2025-11-28).
What payment methods are accepted at The UPS Store #3773?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #3773 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
How can I contact The UPS Store #3773?
You can call them at +1 904-388-7220 or email store3773@theupsstore.com. They also have a Facebook page named 'The UPS Store 3773'.
What nearby businesses can I visit before or after my trip to The UPS Store #3773?
Nearby you can find Pet Supermarket, Tuesday Morning, and La Nopalera for shopping; Baptist Primary Care Roosevelt for medical services; and multiple restaurants including Ham's Restaurant and Fancy Sushi for dining.
Are there shredding services near The UPS Store #3773?
Yes, Shred Nations provides professional shredding services nearby, complementing The UPS Store's document shredding offerings.
Can customers combine their visit to The UPS Store #3773 with financial and credit services nearby?
Yes, First Florida Credit Union is located nearby, offering banking and financial services which customers might find convenient to visit alongside The UPS Store.
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