The UPS Store

4.0
145 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4627 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southside Blvd & Touchton Rd.

Details

  • DeliveryNot available

Location

The UPS Store
4320 Deerwood Lake Pkwy, Jacksonville, FL
32216, United States

Hours

Reviews

4.0
145 reviews
5 stars
103
4 stars
7
3 stars
3
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Corey, Tori, and Raven for their outstanding service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some staff members and inconsistent service quality.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, although some mentioned long wait times during busy periods.

Training Issues

Several reviews pointed out a need for better training among staff, particularly regarding specific services like notarization and international shipping.

Store Environment

The store was described as small and sometimes congested, leading to a busy atmosphere that could affect service speed.
  • CK
    Chris Klein
    Oct 19, 2025
    5.0
    Always helpful fast and efficient
  • ML
    Melissa Levin
    Oct 13, 2025
    5.0
    Staff are always so helpful it’s a pleasure doing business with them always
  • MT
    mcihael takele
    Oct 8, 2025
    5.0
    The best Ups store very fast service Isaiah was very helpful. Thank you!
  • PD
    Paris D
    Oct 8, 2025
    5.0
    The customer service here is outstanding. The employees are helpful and also maintain a positive attitude. This is exactly what customer service should be—friendly, efficient, and genuinely focused on the customer experience. It’s refreshing to see a team that sets the standard for excellent service
  • LL
    Lucy Norry (LucyNo)
    Sep 16, 2025
    5.0
    Very young guy at the front desk. He did answer my questions & did treat me with respect and kindness.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:30 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Jacksonville offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.