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With a focus on the community of small businesses and consumers, Staples in Jacksonville, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
168 reviews
5 stars
117
4 stars
15
3 stars1
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, several reported rude or unhelpful interactions, particularly in the print department.
Product Availability
Customers appreciated the wide selection of products available, but some noted issues with stock levels, particularly regarding printer inks.
Order Fulfillment
There were complaints about order fulfillment and communication regarding delays, with some customers expressing frustration over incomplete orders and lack of notification.
Store Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting a clean and organized environment, while others reported unsatisfactory conditions, particularly in the bathrooms.
- BTBrooke Taylor5 days ago1.0I will not be returning to this Staples location. I placed a print order Monday 1/5 and it was supposed to be ready Tuesday 1/6. I didn't get the ready for pickup e-mail until Wednesday morning 1/7 which messed with my shipping options but I went to grab it so I could get it sent to my sales team. When I picked up the order they had me look to see if it was correct and it looked right aesthetically so I signed for it and left. Apparently I should have sat and counted the sheets because when I went to divide it up for shipment I found that they only printed 30 of the 50 copies I ordered and paid for. That's right, 40% of my order was missing. At this point I didn't have time to go back up and miss the shipping window as it was already costing extra to expedite after missing a day. I hope it was worth the $23 worth of printing they shorted me on to lose a customer.
- JEJohn EvansDec 19, 20255.0Very knowledgeable and helpful associates and great selection of printers.
- PVPhil VittiDec 17, 20252.02nd time in a month and out of ink for printer, they seem to not be stocking the complete line of inks
- RGraed ghawiDec 13, 20251.0⭐☆☆☆☆ I placed a printing order yesterday, and the system clearly showed a pickup date and time for the next day. When I arrived at the store today, I was surprised to learn that my order was not ready. The associate explained that she was working alone and did not have time to call customers to inform them about delays. While I understand staffing challenges happen, I find this unprofessional. Customers should be notified of delays—at least a few hours in advance—especially when a confirmed pickup time is provided. This experience was inconvenient and disappointing, and better communication is definitely needed.
- IHIllisa HamiltonDec 9, 20255.0Staples is my go-to place for printing and getting teacher materials! Everyone is very nice and helpful!
Frequently Asked Questions About Staples
What services does Staples in Jacksonville, FL offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
Where is Staples located in Jacksonville, FL?
Staples is located at 11111 San Jose Blvd Suite 56, Jacksonville, FL 32223.
What are the store hours for Staples in Jacksonville?
Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 18 PM.
Which payment options are accepted at Staples Jacksonville?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples offer in-store pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same day delivery services.
What kind of products can I find at Staples in Jacksonville?
You can find products like laptops, printers, ink and toner, office supplies, furniture, and cleaning supplies among others.
What brands are available at Staples Jacksonville?
Staples carries brands such as Amazon, Dell, HP, Microsoft, Apple, Canon, Brother, Epson, Logitech, and many more.
Are there any nearby pet stores if I visit Staples?
Yes, Petco - Mandarin and Vetco Vaccination Clinic are nearby pet stores that you can visit before or after Staples.
What hair salons are close to Staples in Jacksonville?
Nearby hair salons include Chriskstylist, PS Nails, Tarapy, Annie Hayes, Studio 108, Michelle Kunovich Hair Design, Style Cult, and The HairCuttress.
Are there any dining options near Staples Jacksonville?
Panera Bread, a coffee shop and bakery, is nearby and a good place for a meal or snacks when visiting Stapless.