Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.8
295 reviews
5 stars
269
4 stars
10
3 stars0
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Delivery personnel were consistently described as professional, courteous, and efficient.
Communication
Customers appreciated the excellent communication regarding delivery status and updates.
Timeliness
Many reviews highlighted that deliveries were made on time or even early.
Installation Issues
Some customers reported issues with installation services not being provided as expected.
Customer Service
While many praised the service, there were complaints about difficulty in reaching customer service for scheduling.
- KMKaylynn McKathanOct 10, 20255.0Very happy with this company, the installers went above and beyond to get my dishwasher hooked up.
- TDtodd dennisSep 26, 20251.0This is the worst company out there. I ordered a new mattress for me and my wife to be delivered on September 22 2025. On the September 24th 2025 I called the company and asked where the mattress was at and they said in there warehouse and it would be delivered on September 26 2025. I explained that I needed the Mattress sooner than that because my wife's back is bad. The person from RXO said I don't care it will be delivered on the 26th. When it was finally delivered they dropped it on my patio chair on my front porch. This company is full of excuses, they are slow, they are rude, and they are destructive. I will never have them deliver a item again.
- SCSB CatoSep 20, 20255.0Excellent status updates via text and email. Installer called and arrived in specified window. Professional removal of old and installation of new washer. Installer personable and quick.
- MCMary & ChaunceySep 15, 20255.0RXO Delivery men were very efficient and professional. We were very pleased with their service.
- TTTricia TiradoAug 30, 20255.0Excellent service!
Frequently Asked Questions About RXO
What services does RXO provide?
RXO provides last mile logistics services for heavy goods, including deliveries, assemblies, and installations across North America.
Where is RXO located?
RXO is located at 11660 Central Pkwy, Jacksonville, FL 32224-2634, United States.
What are RXO's business hours?
RXO operates daily from 8:00 AM to 5:00 PM.
How can I contact RXO for last mile delivery inquiries?
You can reach RXO by phone at +1 800-883-4593 or via email at lastmile@rxo.com.
In which languages does RXO offer service?
RXO offers services in English and Spanish.
What is RXO's official website and social media presence?
The official website is https://www.rxo.com. Social media handles include LinkedIn, Facebook (RXOLogisticsIncJacksonvilleFL), Instagram (rxo.inc), and Twitter (@rxoinc).
How does RXO's location near XPO Logistics, Inc. benefit customers?
Being near XPO Logistics, a freight and cargo service, facilitates smoother coordination in the supply chain, enhancing RXO's efficiency in last mile deliveries.
What nearby media outlets are close to RXO that customers might find interesting?
Nearby media outlets include Power 106.1 radio station, CBS 47 WTEV TV, and Action News Jacksonville, offering entertainment and news options for visitors before or after their RXO visit.
Are there any marketing or advertising agencies near RXO that collaborate on logistics marketing?
Yes, nearby agencies like CMG Marketing Solutions, Cox Media Group, and 30/47 Creative may collaborate with RXO to enhance marketing efforts for logistics services.
When was RXO established and how experienced is the company?
RXO was established in 1989 and has decades of experience in last mile logistics for heavy goods across North America.