Business Details
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Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Jacksonville, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
388 reviews
5 stars
196
4 stars
50
3 stars
24
2 stars
12
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for being helpful and friendly, many reported poor customer service experiences, particularly with delivery drivers.
Delivery Issues
Numerous reviews highlighted consistent problems with package delivery, including delays, misdeliveries, and drivers falsely reporting delivery attempts.
Staff Performance
Feedback indicated a mix of experiences with staff, with some being described as courteous and efficient, while others were noted for being rude or unprofessional.
Cleanliness and Efficiency
The shipping centers were generally reported as clean and efficient, with some customers appreciating the quick service despite long lines.
Overall Reliability
Many customers expressed frustration with FedEx's reliability, often comparing it unfavorably to competitors like UPS and USPS.
- WMWil MNov 10, 20251.0Terrible customer service. About the same as USPS, but higher prices.
- JEjustin estesNov 6, 20255.0Friendly service and solved all my issues.
- JMJeff McGowanNov 1, 20255.0Team is very helpful at this facility.
- VRVickie RiccardoOct 16, 20251.0I had to endure 3 lengthy (30+ minutes each) phone calls to FedEx’s customer service number to delay a delivery. Each time, I got a different story, and FedEx continued to attempt delivery. I WAS NOT AT MY HOME. I asked the reps to send me emails confirming their resolutions to my problem. No emails. Then I tried to use the Manager function on the FedEx website. Another fail. The page went down. FedEx has a long way to go to woo me as a customer after this terrible experience.
- JHJade HilliardOct 10, 20255.0I was in on 10.9.25 and helped by Rafael. He was a life-saver! I was having so many issues with my shipment, including my label and account, and he was so very helpful and so very patient. He is the reason I will be coming back to this location. Whatever you are paying him FedEx, it is not enough!!!
Frequently Asked Questions About FedEx Ship Center
What services does the FedEx Ship Center in Jacksonville offer?
The FedEx Ship Center offers packing supplies, boxes, and various shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.
What are the operating hours of the FedEx Ship Center in Jacksonville?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 1:00 PM, and is closed on Sundays.
Can I schedule residential deliveries or hold shipments for pickup at this FedEx location?
Yes, you can have your shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager at this location.
What payment methods are accepted at the FedEx Ship Center?
The center accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
How can I get shipping discounts at the FedEx Ship Center?
You can create a free FedEx account to receive shipping discounts.
Where is the FedEx Ship Center located in Jacksonville?
It is located at 3736 N Salisbury Rd, Jacksonville, FL 32216, United States.
What nearby educational institutions are close to the FedEx Ship Center?
Nearby educational institutions include Nova Southeastern University and NSU Jacksonville Campus, which may be convenient for students and staff needing shipping services.
Are there any nearby transportation or freight services near the FedEx Ship Center?
Yes, United Transport Services of Jax and Fedex Staffed, both offering freight and shipping services, are nearby which can complement your logistics needs.
What storage facilities are located near the FedEx Ship Center?
Southpoint Self Storage and Extra Space Storage are nearby self-storage facilities that might be helpful for business or personal storage needs before or after shipping packages.
What brands does the FedEx Ship Center in Jacksonville represent?
The center represents FedEx Express, FedEx Ground, and FedEx Freight brands.