Visit FedEx Ship Center in Jacksonville, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Many customers praised individual staff members for their helpfulness and friendliness, while others reported poor experiences with overall customer service.
Delivery Issues
Numerous complaints were made regarding delivery delays, missed deliveries, and drivers falsely reporting delivery attempts.
Staff Performance
While some staff were noted for their excellent service, others were described as rude or unprofessional, leading to inconsistent customer experiences.
Package Handling
Several reviews highlighted issues with packages being mishandled, delivered to wrong addresses, or left in inappropriate locations.
RW
Robert Welsh
Dec 10, 2025
5.0
Sabrina went above and beyond to help me out today. The other girl at the front register was nice and efficient as well, didn’t get her name.
1S
1ST Class Business And Tax Services
Dec 3, 2025
5.0
Thank you so much Valentina for providing excellent customer services on today . You smiled , greeted me , and assisted me so quickly I wasn’t in the store 30 seconds ! Thank you so much for your help ! Happy holidays to you as well .
WM
Wil M
Nov 10, 2025
1.0
Terrible customer service. About the same as USPS, but higher prices.
Frequently Asked Questions About FedEx Ship Center
What services does the FedEx Ship Center in Jacksonville offer?
The FedEx Ship Center offers packing supplies, boxes, and various shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.
What are the operating hours of the FedEx Ship Center in Jacksonville?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 1:00 PM, and is closed on Sundays.
Can I schedule residential deliveries or hold shipments for pickup at this FedEx location?
Yes, you can have your shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager at this location.
What payment methods are accepted at the FedEx Ship Center?
The center accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
How can I get shipping discounts at the FedEx Ship Center?
You can create a free FedEx account to receive shipping discounts.
Where is the FedEx Ship Center located in Jacksonville?
It is located at 3736 N Salisbury Rd, Jacksonville, FL 32216, United States.
What nearby educational institutions are close to the FedEx Ship Center?
Nearby educational institutions include Nova Southeastern University and NSU Jacksonville Campus, which may be convenient for students and staff needing shipping services.
Are there any nearby transportation or freight services near the FedEx Ship Center?
Yes, United Transport Services of Jax and Fedex Staffed, both offering freight and shipping services, are nearby which can complement your logistics needs.
What storage facilities are located near the FedEx Ship Center?
Southpoint Self Storage and Extra Space Storage are nearby self-storage facilities that might be helpful for business or personal storage needs before or after shipping packages.
What brands does the FedEx Ship Center in Jacksonville represent?
The center represents FedEx Express, FedEx Ground, and FedEx Freight brands.
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