FedEx Office in Jacksonville, FL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Tim, Steven, and Albert for their exceptional service.
Inconsistency
Several reviews highlighted inconsistent experiences, with some customers reporting rude or unhelpful staff, particularly from specific employees.
Efficiency
Customers appreciated the quick service and efficiency in handling their shipping and printing needs, although some noted delays and issues with equipment.
Pricing Issues
There were complaints about high service fees and unexpected charges, leading to dissatisfaction among some customers.
Accessibility
Some customers expressed frustration with the store's hours and availability, particularly regarding claims of 24-hour service.
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Maher George Brikae
Dec 27, 2025
1.0
The worst company in the world they never keeps their word go to DHL they not even a capable to deliver an envelope so just stay away from this trash service
PA
parker alipio
Dec 19, 2025
5.0
i came in with a funky project and steven & makenna were soooo helpful and patient with me thank you thank you ♥️♥️♥️
VD
Vanessa Delgado
Dec 9, 2025
5.0
super quick service and incredibly attentive employees! they were kind and helped me when I had my hands full with my baby and a pretty large/heavy package.
JS
Joshua Daniel Scott
Nov 26, 2025
5.0
Albert and Mikenna helped me out both super polite and professional will definitely come back here over other shippers!
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Scott Stolze
Nov 20, 2025
5.0
Thank you to Stephen at this FedEx Office location. I went one evening this week with a pretty stressful job to print, and he was excellent. Patient, helpful and very courteous. He handled all my requests and provided excellent customer service in the process.