FedEx Office in Jacksonville, FL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.
Efficiency
Many customers experienced slow service and long wait times, with some expressing frustration over delays in processing shipments and printing.
Staff Knowledge
Several reviews highlighted staff members who were knowledgeable and provided excellent assistance, while others noted a lack of training and helpfulness.
Pricing Issues
Customers reported discrepancies in pricing, feeling overcharged for services, and dissatisfaction with the value received for the cost.
Cleanliness and Environment
The store was generally described as clean and well-maintained, contributing positively to the customer experience.
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Beatrice Martin
Oct 20, 2025
5.0
Gavin went out of his way to help me get a package to my granddaughter, next day delivery. Even suggesting a smaller box and we repacked contents; saved me money and got the package there next day!
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Paul
Oct 10, 2025
5.0
I needed to ship a defective product back to the manufacturer. I arrived when they opened and had professional service from this store. Thank you to the employees who work here.
MD
Mellissa Dzion
Sep 26, 2025
5.0
I was recently given the privilege of being the executor of a family member's estate. The family member lived in another state from me so there was a lot of copying, printing, and shipping paperwork back and forth.
This location was my go-to FedEx location. I'm sure the staff got tired of seeing me ( or really my jamming the copy machines, lol.) Through-out the process, I was in the store no fewer than 10-15 times.
Every time the doors slid open, I was met with a smile and greeted immediately. Every time I jammed that copy machine or didn't know how to use it, someone quickily came over to fix my issues and/or show me what I did incorrectly. Everyone was also patient with me & my lack of knowledge!
I truly appreciate the staff here and all the help I was given in order to complete my duties as an executor! It was something I had never done so it was very frustrating at time for me! Each time I needed to ship something swiftly, FedEx did NOT let me down. The envelopes arrived safely & expeditiously.
CC
Crunk_jax
Sep 12, 2025
1.0
Worst company to deal with
WH
Walid Ben Hamouda
Aug 4, 2025
1.0
Unreliable customer service who wasted my time asking about my shippement address which was correct but somehow he mentioned it is incorrect. I ended up cancelled my business with the shipper thank you guys you are awfully awesome
Frequently Asked Questions About FedEx Office Print & Ship Center
What services are offered at FedEx Office Print & Ship Center in Jacksonville?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up my online print orders at FedEx Office Print & Ship Center?
Yes, the center offers in-store pickup for online print orders.
Does FedEx Office Print & Ship Center provide passport and visa services?
Yes, the center offers passport photo processing and online notary services related to passports and visas.
Are there any FedEx Office coupons or deals available?
Yes, customers can find FedEx Office coupons, offers, and deals on their website.
What nearby day spas can I visit near FedEx Office Print & Ship Center?
Nearby day spas include Sundays Sun Spa Shop and Sundays Sun Spa Wellness, perfect for relaxing before or after your visit to FedEx Office.
Which nearby restaurants are close to FedEx Office in Jacksonville?
Fox's Pizza Den, Wingstop, Chick-fil-A, and CAVA are nearby restaurants where you can grab a meal around your visit to FedEx Office.
Are there nearby banks and financial services to FedEx Office Print & Ship Center?
Yes, EverBank, Suntrust Bank ATM, and TD Bank are located nearby and can assist with your banking needs during your visit.
What additional services can customers find near FedEx Office in Jacksonville?
Customers can find services like insurance at David Beam - State Farm Agent, chiropractic care at Thrive Chiropractic Health Center, and beauty services at Bad Hair Day near FedEx Office.