I have been trying to submit the same claim for a month now. The associate Allstate system will not progress past "apply e-signature" on the claims page. I called a representative, who could not help me over the phone. They gave me an email instead. I emailed all my documents, as PDF's, and I got an email back saying that I needed to submit my documents as PDF's. What the hell? Just emailed again - please for the love of God, someone help!
EO
Ed Oliver
Jul 26, 2025
1.0
NICE TO SEE HOW CUSTOMER PREMIUMS ARE SPENT ON FANCY BUILDINGS 🤪
MJ
MaSonda Johnson
Mar 7, 2017
1.0
My short term dissability claim was submitted Feb 23rd and as of March 7th they are just telling me that they need additional paperwork. They tell you up to 10 business days to process your claim,which is extremely to long to wait when you are off work and without income. Since they are requesting additional paperwork from my physician who filled out paperwork already, this may take another two weeks for me to recieve funds. I do not advise this company for disability claims. The wait is too long
Frequently Asked Questions About Allstate
What is the address of the Allstate corporate office in Jacksonville?
The Allstate corporate office is located at 1776 American Heritage Life Dr, Jacksonville, FL 32224.
What is the contact phone number for the Allstate corporate office in Jacksonville?
You can contact the Allstate corporate office at +1 800-621-4871.
In which time zone is the Allstate Jacksonville corporate office located?
The Allstate office in Jacksonville is in the America/New_York time zone.
What type of business is Allstate's Jacksonville location?
Allstate in Jacksonville is a corporate office specializing in insurance services.
Which nearby hotels can I consider if visiting the Allstate office in Jacksonville?
Nearby hotels include Residence Inn Jacksonville - Mayo Clinic Area, Courtyard By Marriott, and Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches, offering convenient accommodations for visitors.
Are there any restaurants near the Allstate office in Jacksonville?
Yes, nearby dining options include Coastal Kitchen (seafood), Bundy Cafe (American cuisine), Subway (sandwich shop), and Italian Cooking Lessons which offers Italian cooking and dining experiences.
What recreational or historical sites are near the Allstate office in Jacksonville?
Nearby points of interest include the Brumos Collection history museum, Sayla Living landmark, Pablo Creek historical building, and Sandy Hook Beach for outdoor activities.
Where can I find gas stations near the Allstate corporate office?
Nearby gas stations include Marathon Gas, Mobil, Circle K, and Kangaroo Express, which also offer convenience store amenities.
Are there any nearby business services or professional services near the Allstate office?
Yes, the area has several nearby business services like Hueman (human resources), American Benefits (insurance agency), PT Logistic Services (professional services), and duvalcountyforeclosurehomes.com (mortgage lender).
How might I combine a visit to Allstate with local accommodations and dining in Jacksonville?
You can stay at nearby hotels such as Residence Inn or Courtyard By Marriott, and enjoy meals at local restaurants like Coastal Kitchen or Bundy Cafe before or after your business at Allstate.