United States Postal Service

2.1
144 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1348 Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1348 Beach Blvd, Jacksonville Beach, FL
32250, United States

Hours

Reviews

2.1
144 reviews
5 stars
34
4 stars
3
3 stars
9
2 stars
2
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Staffing Issues

Many customers reported long wait times due to understaffing, often with only one employee available to serve a large number of customers.

Safety Concerns

Customers expressed feelings of unease due to loitering outside the post office, contributing to a negative perception of the location's safety.

Mixed Experiences

While many reviews were negative, some customers noted positive interactions with specific employees who provided helpful service.
  • PC
    Paul Colman
    Dec 22, 2025
    1.0
    2 days before christmas 11 ppl in line at the post office and ONE person working. What the?
  • MB
    Megan Bishop
    Dec 12, 2025
    1.0
    The staff is so rude every single time
  • DL
    D. L.
    Dec 11, 2025
    1.0
    This location feels unsafe due to individuals loitering outside. As I entered, a woman approached me about God, and when I ignored her she began cursing at me. This is unacceptable—customers should not have to feel harassed when visiting the post office. Additionally, it seems unnecessary to require an ID every time I pick up a package when I present the yellow/orange pickup card from my mailbox. Rather than repeatedly questioning customers, I ask that you address the ongoing loitering and safety concerns at this facility.
  • JL
    Julia Levison
    Dec 8, 2025
    1.0
    Horrible attitude by desk clerk towards an elderly man. Very impatient. I asked a drop off oration of employees in lobby. Very short and dismissive attitude
  • KB
    Kyle Brownett
    Oct 2, 2025
    1.0
    I just stopped by there to return a package. The gentleman was lazy (despite having 27 years of experience apparently) and did not want to assist me. I returned a smaller package yesterday going to the same company at the Sunbeam location with zero issues.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.