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United States Postal Service

2.1
(146 reviews)

Business Details

1348 Beach Blvd, Jacksonville Beach, FL
32250, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1348 Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1348 Beach Blvd, Jacksonville Beach, FL
32250, United States

Hours

Reviews

2.1
146 reviews
5 stars
34
4 stars
3
3 stars
9
2 stars
2
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and dismissive.

Staffing Issues

Many customers noted long wait times due to understaffing, often with only one employee available during busy periods.

Safety Concerns

Several reviews mentioned feelings of unsafety at the location, citing loitering and harassment from individuals outside the post office.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism, indicating some positive interactions.
  • TS
    Trevor Schmidt
    Feb 23, 2026
    1.0
    If I could give this place 0 stars i would. Absolutely rude. Told me the cheapest way to ship my box was with the boxes he pointed to and told me to use those ones even though I had to pay for box. I said okay. Packaged it up. A new guy took over and I went to go ship it and it was gonna cost me $155. Then this guy said I need to ship it priority for it to be cheaper. So I had to pay for a box I didnt need and re do it all. I have been here for over an hour sitting through this line with disrespect all along the way. They messed up a guys shipping and he had to pay for ut all over again because of their mess up. Just dont come here ans ship else where!!!
  • JJ
    Jenn
    Feb 4, 2026
    1.0
    The clerk was extremely unhelpful and lazy. I asked a couple questions and he seemed annoyed that he had to help me, shrugged his shoulders and ultimately left me to figure it out on my own. Store itself was unstocked and just overall not what you’d expect from a post office. Clerk 46 is all it says on the receipt but the man needs some customer service training.
  • PC
    Paul Colman
    Dec 22, 2025
    1.0
    2 days before christmas 11 ppl in line at the post office and ONE person working. What the?
  • DL
    D. L.
    Dec 11, 2025
    1.0
    This location feels unsafe due to individuals loitering outside. As I entered, a woman approached me about God, and when I ignored her she began cursing at me. This is unacceptable—customers should not have to feel harassed when visiting the post office. Additionally, it seems unnecessary to require an ID every time I pick up a package when I present the yellow/orange pickup card from my mailbox. Rather than repeatedly questioning customers, I ask that you address the ongoing loitering and safety concerns at this facility.
  • JL
    Julia Levison
    Dec 8, 2025
    1.0
    Horrible attitude by desk clerk towards an elderly man. Very impatient. I asked a drop off oration of employees in lobby. Very short and dismissive attitude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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