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Visit your local Post Office™ at 1348 Beach Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with employees being described as rude, dismissive, and unhelpful.
Staffing Issues
Many customers reported long wait times due to understaffing, with only one employee available during busy periods.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment was negative, with many expressing frustration over inconsistent service.
Package Handling
Several reviews mentioned issues with package delivery and handling, including lost packages and misdeliveries.
Facility Conditions
Customers noted the post office was often crowded and poorly organized, contributing to a frustrating experience.
KB
Kyle Brownett
Oct 2, 2025
1.0
I just stopped by there to return a package. The gentleman was lazy (despite having 27 years of experience apparently) and did not want to assist me. I returned a smaller package yesterday going to the same company at the Sunbeam location with zero issues.
BG
Bogan Gerard
Aug 25, 2025
1.0
Awful service. The older gentlemen who works here is both dismissive and surprisingly unhelpful. I watched him redirect several customers to the self-help kiosk after they waited in line instead of helping them. Terrible service.
CT
CEO RobT: Robert JD Trego
Jul 16, 2025
1.0
Once again I'm being told the same thing that it's being fowarded back to the original adress where I was illegally evicted in inclement weather and freezing cold a year and a half ago. Three illegal evictions three inclement wethers and three traumas and still no way to see my mail answer my mail or file my taxes correctly!!!
LD
Lori Diaz
Jul 3, 2025
1.0
Although supervisor Marlon called me today in response to the hostile treatment towards me by the young black girl today 7/3/25, I still feel it necessary to review the post office regarding my request for a rekey placed on June 18. Today I went to check on the status, the girl stated it isn't done and she don't know when it can be done because it is only her an another clerk there.(I don't understand what how many clerks have to do with a postman changing out my key lock.) Luckily I was off work today and the post man was outside and changed out my lock within seconds. He stated he didn't even know I had requested a rekey that he was only aware that I had a hold mail request because that sits inside the box. Thank God that he had common sense and foresight and did this for me because the post office employees had just allowed my service request to sit in the post office. The young black girl even taunted me to make a review against her, she said she didn't care, repeating it several times, she told her supervisor right in front of me and another customer "why did you send this lady back to me" in a nasty tone. She was even rude to her own supervisor. She didn't even know how to process the payment for the rekey that Marlon sent me to her to do. Marlon stated to me she was overwhelmed but not sure how that is true because while I was there I saw her just sitting on her cell phone. This is incompetence on several levels. She needs to be held accountable, this behavior shouldn't be ignored and accepted. She has no self control, I am glad she didn't come out from around the counter and try to fight me. She has an anger management problem for sure. And who is overseeing the service requests at this post office? Apparently no one. District office needs to take a look at this location more closely and investigate services and employees. Thankful for the postman who randomly helped me, no thanks to the post office
I had gone to for help as I was supposed to.
DN
Dr. Naturopath
Jul 3, 2025
1.0
I’m not sure why they have hired new employees here at the Jax beach office , Tonya and Jazmyn both the women who are working here at the Jacksonville Beach location are the nastiest, rudest, most unprofessional, incompetent people I’ve ever encountered! Not only the woman unprofessional but the young one was in her cell phone the entire time she was working behind the counter today. We’ve always had a pleasant and professional experience at this post office until just recently when they hired new people at this location. One afternoon when I went into this post office I experienced Tonya who I’d never seen before being rude and hostile to another employee who was an older male who had been working here for years. Not to mention the hostile attitude toward the customers. I’m seriously hoping someone investigates this inappropriate behavior . The new employees at this location or at least the two women here today should have to take a course in professionalism, not to mention educated customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Jacksonville Beach?
The United States Postal Service is located at 1348 Beach Blvd, Jacksonville Beach, FL 32250.
What are the operating hours of this USPS location?
This USPS location is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
Can I apply for a passport at this United States Postal Service location?
Yes, thousands of Post Offices, including this location, accept first-time U.S. Department of State passport applications. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
Most Post Offices offering passport services require scheduling an appointment via the online scheduler, though limited walk-in passport hours may be available at select locations.
Can I get my passport photo taken at this location and what is the cost?
Yes, passport photo services are available by appointment through the online scheduler. The current fee for a passport photo at USPS is $15.
Are PO Boxes available at this USPS and how can I get one?
Yes, you can reserve a PO Box online or in person at this USPS. Online reservations are quick and secure at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Check with this post office for specific lobby hours.
What nearby postal facilities are close to this USPS location?
Nearby postal facilities include the United States Postal Service, US Post Office, and Post Office-Jacksonville Beach Anx, which might help if you need alternative mailing or passport services.
What fitness centers are near the USPS on Beach Blvd where I can work out before or after my visit?
Nearby fitness centers include Bailey's Health & Fitness, Chuze Fitness, and Bailey's Powerhouse Gym, perfect for combining your postal errands with a workout.
Are there any places nearby where I can relax or get pampered after visiting the Post Office?
Yes, nearby beauty and spa services include The Vanity Experience, Skincare by Amela, Sculpt and Glow Esthetics, June Blowout Studio, and The Salon Ember for hair, makeup, and spa treatments.