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Brand Certified

United States Postal Service

2.8
(129 reviews)

Business Details

1400 Highway 41 N, Inverness, FL
34450, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1400 Highway 41 N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1400 Highway 41 N, Inverness, FL
34450, United States

Hours

Reviews

2.8
129 reviews
5 stars
48
4 stars
10
3 stars
6
2 stars
2
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being friendly and helpful, while others, particularly Bob, received multiple complaints for rudeness and unprofessional behavior.

Delivery Issues

Numerous customers reported problems with package deliveries, including misdelivery, packages left in the rain, and failure to deliver despite being marked as such.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with reports of calls being disconnected or unanswered.

Mixed Experiences

While some customers praised the helpfulness and efficiency of certain staff members, others highlighted significant issues with service quality and accountability.
  • TW
    Talia Waller
    Jan 28, 2026
    1.0
    Absolutely unacceptable service. On multiple occasions, my delivery person has marked packages as “customer placed a hold — must pick up at post office,” which is completely false. I have never placed a hold on any package. Other times, packages were marked “delivery attempted — front door or driveway not accessible,” which is also untrue. This is misleading, frustrating, and feels like a way to avoid making deliveries. Honesty and accountability are the bare minimum expected. DO BETTER!
  • LA
    Laura Alexander
    Jan 22, 2026
    1.0
    Bob is extremely rude for absolutely no reason.
  • CS
    cynthia shintaku
    Jan 14, 2026
    5.0
    The Inverness.fl US postal has the most helpful and friendly staff
  • TW
    Teresita Worley
    Jan 8, 2026
    5.0
    Great friendly service! Bob's got jokes!
  • HD
    Hot Daniel
    Dec 31, 2025
    1.0
    Usually very nice and explains things properly, but also closed 5 mins early and locked me out. While there was still a lane open and no one else in line. Just looked at me and shrugged.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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