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United States Postal Service

3.3
(180 reviews)

Business Details

13610 Big Bend Dr, Hudson, FL
34667, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13610 Big Bend Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13610 Big Bend Dr, Hudson, FL
34667, United States

Hours

Reviews

3.3
180 reviews
5 stars
86
4 stars
15
3 stars
8
2 stars
4
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others experienced friendly and professional service.

Delivery Issues

Numerous complaints about mail and packages being delivered to the wrong addresses or not delivered at all, leading to frustration among customers.

Staff Training

Calls for better training and management of staff to improve customer interactions and service efficiency.

Facility Conditions

The post office is described as run-down and dirty, with suggestions for updates to the interior and overall environment.

Mixed Experiences

While some customers report positive experiences with quick service and helpful staff, others express dissatisfaction with long wait times and unprofessional behavior.
  • AA
    Alec
    Jan 24, 2026
    1.0
    Staff (cliff) was rude and unhelpful, I was looking for a box that’s advertised on the wall. He rolled his eyes as I was trying to explain the box is advertised on the flyer and I didn’t see it on the shelf he didn’t make any attempt to offer assistance with other options.
  • ED
    Eyan Dorriety
    Jan 13, 2026
    1.0
    I would have made it 0 but they wouldn't let me push through 0 star rating but it is below 0 and all actuality These people have no idea what they're talking about, they sent me all over Pasco County they told me the wrong place for general delivery, I called 3 different Post Office I went to 2 different Post Office and neither one of them knew where the general delivery was because they all told me somewhere else, I had to drive all over Pasco County because these people don't know what general delivery is or they don't know where it is because they all give me some different information so don't believe them they're liars. If it was a one-off mistake I wouldn't be this upset but it was at 3 different places. forget about sorry for the confusion, no politeness whatsoever when I was upset they acted like I did something wrong . Very unprofessional.
  • DN
    DEBORAH NACINOVICH
    Jan 11, 2026
    5.0
    I have never had any problems here. Everyone is friendly, helpful, and my mail gets to where it needs to go!
  • DD
    Diane
    Dec 23, 2025
    5.0
    Outstanding. Most recently, with 2 back to back holds (4 day lag between) and I thought maybe the first one was missing or lost. Called 800 submitted easy form, was return called from Hudson. They managed to catch the lag and brought both together. I should have known better! And our kind regular carrier probably knows our community as well as many who live here. No complaints and Nothing but good to excellent experiences with this post office over 5 years. Thanks USPS. Ps highly recommend using Informed Delivery account, to see everything that's coming day before. Easy.
  • RR
    Raquel Rolston
    Dec 18, 2025
    5.0
    Thank you Bryan I appreciate your help today outstanding!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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