The UPS Store

4.3
158 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1133 in Hudson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Publix At Corner Of Little And 52.

Details

  • DeliveryNot available

Location

The UPS Store
12121 Little Rd, Hudson, FL
34667, United States

Hours

Reviews

4.3
158 reviews
5 stars
127
4 stars
2
3 stars
1
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many specific mentions of individual employees providing exceptional service.

Cleanliness

The store is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick service and short wait times, even during busy periods, highlighting the staff's ability to manage lines effectively.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude employees and poor handling of package issues, indicating inconsistency in service quality.

Convenience

The store's location and self-service options were frequently mentioned as convenient features that enhance the overall customer experience.
  • AM
    Anne-Mari Macridis
    Dec 2, 2025
    5.0
    Every time I walk into this UPS Store, I’m greeted with the nicest atmosphere. It even smells good inside! Abby and her team are consistently welcoming and genuinely helpful. Their customer service is on another level, and it makes every visit quick, easy, and surprisingly enjoyable. If I can help it, I won’t go to any other UPS location because this one is truly the best. Highly recommend!
  • GS
    Gladys Hayes Southerland
    Nov 26, 2025
    5.0
    Customer service is extremely good, helpful efficient, friendly & patient. I am a frequent customer who uses both the self service kiosk and associate services. I adore the kiosk which is fast, easy & accurate!
  • MP
    Marcie Phelps
    Nov 19, 2025
    5.0
    Great service! Christian Escala Went over and above to help me. Would definitely recommend this store!
  • SC
    Samantha C
    Nov 17, 2025
    5.0
    Really appreciate this UPS store. They have always been so helpful and patient. I want to shoutout Stephanie who helped me most recently. A complicated situation was made simple with her help!
  • RH
    Rachel Harris
    Nov 12, 2025
    1.0
    Talk about useless. UPS lost my package, and every person I spoke to seemed determined *not* to help. The 800 number told me to go to the store that shipped it. The store told me to call UPS local. UPS local told me the store had to handle it. I literally put UPS local on speaker right there in the UPS store, so they could hear each other passing the buck. The employee shrugged and handed me off to Chris, the manager, who lectured me about how they “just sell the labels.” No offer to help, no accountability, just excuses. Now the website, where I'm trying to file a claim, tells me I have to go back to the store to get a refund on the shipping -- the BARE MINIMUM I would expect for a lost package. Truly a master class in how to make a bad situation worse. This is why people go insane.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hudson offer?

The UPS Store in Hudson offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.