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Brand Certified

United States Postal Service

2.1
(273 reviews)

Business Details

13500 SW 250th St, Homestead, FL
33032, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13500 SW 250th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13500 SW 250th St, Homestead, FL
33032, United States

Hours

Reviews

2.1
273 reviews
5 stars
58
4 stars
11
3 stars
10
2 stars
10
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their helpfulness, many customers reported rude and unprofessional behavior from staff.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, along with frequent misdeliveries and lost mail.

Long Wait Times

Customers consistently experienced long wait times due to insufficient staffing, often with only one employee available to assist.

Facility Conditions

The post office is described as dirty and disorganized, with complaints about the lack of maintenance and inadequate facilities.
  • AD
    Anniuris Casanola De Dios
    2 days ago
    1.0
    I asked about the package, and the girl told me that the package was not there without her checked on the computer with the tracking number, she said it was the same area, and the package is there.
  • CC
    CBC
    Feb 21, 2026
    5.0
    Mr. Perera, the branch manager was very helpful in locating a package for me. Great service!
  • XX
    XDeadlyAssassin1
    Feb 18, 2026
    1.0
    This post office is utter trash. I’ve made well over 10 complaints. I lost counter how many complaints I did, but it was more than 10. I’ve made several complaints. Several requests spoken to three supervisors over the phone regarding the same issue. I spoken to the delivery drivers in person regarding the issues they just cannot deliver my packages to my house for whatever reason I would rather spend more money on another carrier than USPS. I’m losing money using them having to re-buy items or re-ship items and all they know how to say is well put an alert for your address we’ll speak to the drivers, etc
  • DH
    Dachel Hernanadez
    Feb 17, 2026
    5.0
    5 Stars for the service . Thank PAULA A……O Bilingual Female . She so helpful and very fast serving the customer.
  • MG
    Merlin Gonzalez
    Jan 30, 2026
    1.0
    This office and their staff are a nightmare. First package was returned to sender due to insufficient address(mind you I provided the correct address) and sender hasn't received yet. Usps hasn't updated the tracking information in a while. The company had to ship a second order which was marked as delivered in my mailbox today and it's not true. Stop marking packages as delivered to make up your numbers. This happens very often in this location and your package shows up the next day.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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