Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1000 W Palm Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, with instances of rudeness and lack of assistance from staff.
Delivery Issues
Frequent complaints about misdelivered packages, lost mail, and packages being held without customer request.
Long Wait Times
Customers consistently noted long lines and slow service, often with insufficient staff available to assist.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.
MD
Melissa Díaz
5 days ago
1.0
Llegué al sitio y estaba Michelle y Madison con muy mal carácter y mala forma hacia mí y mi esposo fue una experiencia de muy mal gusto no deberían haber personas como ellas trabajando con clientes y menos en un lugar tan concurrido como este . My mala mi experiencia tan desagradable que no le recomiendo a nadie que venga aquí al final ni me pudieron
explicar bien las cosas y no pude hacer lo que venía hacer en fin muy mala atención al cliente
CR
Connie Reyes
6 days ago
2.0
They're not all together I put a hold on the mail for vacation, they don't hold it some are in hold and another are delivered they such don't know what they are doing. I live here for 30 years and they still don't know if they are coming or going.
WW
Widmausl Winti
Oct 8, 2025
5.0
We (tourists from Switzerland) visited this post office on Saturday 04.10.2025. We wanted to visit friends on holiday, but unfortunately this didn’t work in terms of timing. So we wanted to send the friends the chocolate they had brought with us.
We received very good advice at the post office and were also helped with materials (adhesive tape, cardboard box, address sticker).
I would like to see a courteous service like this in every agency.
Kind regards from Switzerland.
LD
Lisbet Diaz
Sep 29, 2025
5.0
Super atención de la chica q es bilingüe 1ra vez en los años q vivo aquí q me tratan súper bien en un correo postal thanks you are the best
MS
Michael Sloan
Sep 23, 2025
1.0
expensive packaged mis-delivered with no resolution and no compensation. business packages returned because they're too lazy to ship it but not lazy enough to send it back to you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Homestead, FL?
The United States Postal Service in Homestead is located at 1000 W Palm Dr, Homestead, FL 33034.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Is an appointment necessary for passport services?
Yes, most passport services require an appointment scheduled online; limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
What are the nearby gas stations around the Post Office at 1000 W Palm Dr?
Nearby gas stations include Shell, Mobil, Valero, and Raceway Gas, which are convenient if you need to refuel before or after visiting the Post Office.
Are there any nearby restaurants where I can eat near the Post Office?
Yes, nearby dining options include Taqueria Morelia, Mr. Tutis Fruties, Cilantro and Limes, and Taqueria Cinco Hermanos.
Is there any nearby national park close to the Post Office for sightseeing?
Everglades National Park is nearby, offering a great opportunity for sightseeing before or after your visit to the Post Office.
What other services does this Post Office offer besides mail and passport services?
This Post Office offers services like money orders, Post Office boxes, gift cards, shipping packages, and more.