Brand Certified
United States Postal Service
2.1(354 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
739 Washington Ave, Homestead, FL
33030, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 739 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
354 reviews
5 stars
82
4 stars
7
3 stars
9
2 stars
12
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, dismissive, and unhelpful.
Delivery Issues
Frequent complaints about missed deliveries, packages marked as attempted without any delivery attempt, and lost packages.
Staff Performance
While some employees, like Jessica, received praise for their professionalism and kindness, many others were criticized for their lack of efficiency and poor attitudes.
Long Wait Times
Customers consistently experienced long lines and delays, often due to understaffing and disorganization.
- JDJoshua DelbustoFeb 20, 20261.0May as well not have a phone number to contact listed on their website because no one in this post office answers the phone.
- JCJavier CartagenaFeb 12, 20261.0Regarding the passport clerk, I arrive at 9:15 and was told they don’t have time to see me as a walk in. There was only one lady in front of me. Save your time and go literally anywhere else
- CGClaudia GomezFeb 9, 20265.0Jessica is the best! Always kind! Always taking care for all customers! 5 stars to her!!! She is an amazing worker and person!!!
- ACAntonio CantuFeb 3, 20261.0I am extremely frustrated with the level of service at my local post office. Missed deliveries have become a recurring issue, and it feels like getting reliable mail service should not be this difficult. Packages are often marked as attempted deliveries when no attempt was actually made, creating unnecessary delays and inconvenience. When I’ve gone into the post office to try to resolve these problems, the experience has been just as disappointing. Instead of finding support or accountability, I’ve been met with dismissive behavior and an overall lack of concern for customers. It gives the impression that customer service is not a priority, which is discouraging for people who depend on timely and accurate mail delivery. This situation is embarrassing and reflects poorly on a service that so many people rely on every day. I strongly believe improvements are needed in both delivery reliability and the way customers are treated. Our community deserves professionalism, respect, and a commitment to getting the job done right.
- ACAntonio CantuFeb 3, 20261.0The service at my local post office has been consistently unacceptable. Missed deliveries continue to happen far too often, with packages marked as attempted when no attempt was made. This creates unnecessary delays and forces customers to take time out of their day to track down their own mail. Trying to resolve these issues in person only adds to the frustration. The staff often appear indifferent, unwilling to help, and lacking the professionalism customers deserve. Instead of solutions, you are met with poor customer service and a clear absence of accountability. Mail delivery is an essential service that people rely on, and the current level of performance falls well below reasonable expectations. This location needs immediate improvement in both operational reliability and customer care. The community deserves dependable service, respectful treatment, and a post office that takes its responsibility seriously.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 739 Washington Ave offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 739 Washington Ave?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:30 AM to 12:30 PM. It is closed on Sundays.
Can I rent a PO Box at this USPS location and how do I do it?
Yes, you can reserve a PO Box online and complete your setup in person at this location by bringing two valid IDs.
What is the cost of a small PO Box at this postal office?
PO Box prices vary by location; you can check exact pricing by entering your ZIP Code on the USPS website for PO Boxes.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary; please confirm with the local Post Office.
What nearby places can customers visit before or after using this Post Office?
Customers can visit Love Rocks Collective clothing store or Armenian Clothing store nearby for shopping, or grab a bite at La Pasadita Mexican restaurant close to the Post Office.
Are there any automotive-related services near the USPS at 739 Washington Ave?
Yes, Advance Auto Parts and Firestone Complete Auto Care are nearby for automotive parts and tire services if you need vehicle assistance during your visit.
What medical facilities are close to the United States Postal Service on Washington Ave?
Homestead Medical Center, Fresenius Kidney Care Homestead Art Kidney Center, and Dental Care of South Florida are nearby options for health services.
Brand Certified Facts from United States Postal Service
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