United States Postal Service

2.0
342 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 739 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
739 Washington Ave, Homestead, FL
33030, United States

Hours

Reviews

2.0
342 reviews
5 stars
77
4 stars
7
3 stars
9
2 stars
12
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several highlighting poor communication and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, missed delivery attempts, and overall unreliable service were noted.

Staff Performance

While some employees, particularly Jessica, received praise for their helpfulness and professionalism, many others were criticized for being unhelpful and dismissive.

Long Wait Times

Customers frequently mentioned long lines and understaffing, leading to frustrating wait times for service.

Facility Conditions

The post office was described as overcrowded and in need of maintenance, with some customers expressing concerns about cleanliness and organization.
  • AJ
    Adrian E J
    Nov 10, 2025
    1.0
    Esta oficina de correo postal es un asco, sipre hai falta de personal y las líneas son gigantescas
  • SS
    sᴏphia Sequera
    Oct 30, 2025
    1.0
    horrible service, they should be shut down they love stealing packages and saying that it’s our fault. I will be making a complaint to HR
  • DB
    Dayana Bicet
    Oct 29, 2025
    5.0
    Llegué y la señorita Jéssica me atendió rápidamente la Super recomiendo Al igual que la señorita Yasmina, las considero las mejores de correo, la atención es excepcional.
  • MM
    Michael
    Oct 18, 2025
    1.0
    The delivery Service and trash is the same thing. Non of the Drivers are good for nothing. They are a bunch of lier. The Drivers don't want to work and return the merchandise under false statement like No body home. I loose my medication several times because the driver refused to get inside the community. Or call on the box keypad on the gate. Terrible CUSTOMER SERVICES..
  • EE
    Edward
    Oct 18, 2025
    1.0
    HORRIBLE CUSTUMER SERVICE!! NON of Drivers like to Works Saturday, all drivers create excuses to not delivery the packages on Saturday. I HAVE been home waiting for package on Saturday and they refuse to open the gate and lies saying No ACCESS OR NO BODY HOME. THE GOVERMENT NEEDS TO FIRE EVERY SINGLE ONE for Poor behavior at work.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.