Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2521 in Homestead offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.3
238 reviews
5 stars
186
4 stars
8
3 stars3
2 stars1
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Marcela, Gabriel, and Kevin for their exceptional assistance.
Efficiency
Customers frequently noted the quick and efficient service, with many appreciating the fast processing times and the ability to manage busy periods effectively.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about unprofessional behavior from some staff members, leading to a mixed overall impression.
Pricing Concerns
Several customers expressed dissatisfaction with additional charges for services like tape and printing, feeling that these fees were excessive or unwarranted.
Store Environment
The store's location and accessibility were generally well-received, although some customers mentioned overcrowding and long wait times during peak hours.
- JMJorge MNov 17, 20255.0Great service, good customer service. Something it is busy but depending of the hours , but overall I am happy with this location. I use this location to mail letters and Amazon returns.
- JJJerryNov 14, 20251.0Went to rent a mailbox. Did the paperwork, got a key and? I had to ask what the address was. They told me. I had to ask for it to be written on a business card or something. They didn’t even furnish a copy of the rental agreement.
- JJJulissaOct 28, 20255.0I had to ship a large package of clothing to my daughter who is moving to New York. Marcela was an absolute pleasure to have of assistance. She helped place items from suitcase into a box and ensured everything was handled with proper attention and handling. Marcela is the kind of employee everyone wishes to have working for them. I would choose this UPS store over and over again just for her customer service !
- RCRafael CruzOct 22, 20255.0Marcela is amazing, she has great costumer service
- SWStarlet WheatleyOct 16, 20251.0I assume there are many chargebacks at this location and this is how they choose to handle them. Recording a customers purchase on an employee phone is wild work
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Homestead offer?
The UPS Store #2521 in Homestead offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the regular business hours for The UPS Store in Homestead?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays, so it's best to check their website for holiday hours.
Where is The UPS Store located in Homestead?
The UPS Store is located at 815 N Homestead Blvd, Homestead, FL 33030 in the Publix Shopping Center.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store offers mailbox rental services for all your mail and packages.
Are there any special offers available at The UPS Store?
Yes, you can save big with their special offers and coupons available on their website.
What nearby stores can customers visit when they come to The UPS Store?
Customers visiting The UPS Store can also find Verizon retail stores, Hair Cuttery salons, and America's Best Contacts & Eyeglasses nearby for convenient shopping and services.
How can nearby Verizon stores help when visiting The UPS Store?
If you need mobile phone accessories or service, the nearby Verizon stores offer a convenient location to shop before or after your visit to The UPS Store.
What nearby services complement The UPS Store, such as document shredding or travel services?
Nearby businesses like Shred Nations provide shredding services, and Fairytale Adventures Travel offers travel planning, making it easy to access multiple related services within the area.