United States Postal Service

2.9
159 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4429 Hollywood Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4429 Hollywood Blvd, Hollywood, FL
33021, United States

Hours

Reviews

2.9
159 reviews
5 stars
64
4 stars
13
3 stars
1
2 stars
2
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Staffing Issues

Frequent complaints about long wait times due to insufficient staffing, with only one employee available during busy hours.

Mixed Experiences

While some customers praised friendly and helpful staff, others had extremely disappointing interactions, highlighting inconsistency in service quality.

Delivery Problems

Numerous reviews mentioned issues with package delivery, including lost items and lack of accountability from staff.
  • OD
    Orin Da
    Jan 2, 2026
    1.0
    Worst customer service, rude, not nice and not professional
  • JM
    Jana Miranda
    Dec 17, 2025
    1.0
    I generally find their service good, and I always appreciate the friendly and helpful employees. However, during my visit today, there was only one employee available to assist customers, which resulted in a long queue and an extended waiting time. Given the recent price raise made by USPS during Christmas season one should expect that branches would be adequately staffed to handle customer volume efficiently.
  • MZ
    Mery Zambrano
    Dec 12, 2025
    1.0
    Extremely disappointing experience The service at this post office continues to be unacceptable, especially from the lady on the right seat. Her behavior is consistently rude, indifferent, and completely unprofessional. She does not show any willingness to help, treats customers with disrespect, and makes the entire experience unnecessarily unpleasant. Her attitude is negligent, unkind, and far below any standard of customer service. Someone with that level of intolerance and lack of manners should not be attending the public, and honestly, she should be removed from that position. It is extremely frustrating to deal with someone who clearly does not want to do her job. I hope management takes this seriously, because the community deserves better service and respectful treatment.
  • NA
    Natalie A
    Nov 25, 2025
    5.0
    This place has been my new go-to for the past few months. It’s very clean, with friendly staff who work quickly. Plus, the self-service kiosk is fast and actually works. I drive a few extra minutes to come here because the one by Gulfstream is so godawful that it makes this post office feel like a sanctuary
  • E3
    Elo_Him 305
    Nov 24, 2025
    1.0
    Horrible place of business. Wish I could give it less than one star review.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.