United States Postal Service

2.2
125 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5771 Johnson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5771 Johnson St, Hollywood, FL
33021, United States

Hours

Reviews

2.2
125 reviews
5 stars
28
4 stars
8
3 stars
2
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive attitudes from staff, leading to a poor customer experience.

Service Efficiency

Customers reported long wait times and slow service, with many expressing frustration over delays in package handling and mail delivery.

Employee Attitudes

Many reviews mentioned a lack of professionalism and courtesy among employees, with some customers feeling disrespected during their interactions.

Package Handling Issues

Several customers experienced problems with lost or misdelivered packages, indicating a lack of reliability in the postal service at this location.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific employees, suggesting that experiences may vary significantly.
  • PC
    Paul Chrissy
    2 days ago
    1.0
    Over charging. Charging $1.90 for mail that only needs 73 cent samp. Won't even pick up 73 cent stamped mail weighing less than once with 1 peice of paper instead. While I receive mail all day with 1 stamp
  • WL
    Willie Lemon
    5 days ago
    5.0
    Fast and very excellent custom service
  • AS
    Alexander Steffen
    Sep 21, 2025
    1.0
    go to another post office, very rude workers there, they feel entitled that they can treat you like if they were doing a favor to you.
  • CU
    Cristina Urgiles
    Sep 12, 2025
    1.0
    Bad costume service
  • BB
    Benji
    Aug 5, 2025
    1.0
    Horrible service , always something, always mad , don’t know why I bother coming here

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.