Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5771 Johnson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
130 reviews
5 stars
30
4 stars
8
3 stars
2
2 stars
6
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Efficiency
Customers frequently reported long wait times and slow service, with some expressing frustration over delays in package delivery.
Staff Attitude
Many reviews mentioned negative attitudes from employees, indicating a lack of professionalism and courtesy.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
- MBMichele BurchDec 26, 20255.0They are very polite and nice. They are very quick and I like the short wait time.
- HTHuyen Nhung TranDec 16, 20251.0I don’t even want to give one star, barely leave reviews anywhere if it’s bad but this is the worse, worst service I ever experienced, impolite staff, so rude and as I didn’t pay attention she just pressed the smile face without asking me for the survey. WOW she couldn’t even take the fact that she has zero knowledge about customer service! So disappointed ☹️ Never coming back!
- EJEduige JeanlouisDec 10, 20251.0The attitude at this location is unmatched. I dread coming here but this is the closest location :( very poor customer service
- NMNelly MatarazzoNov 28, 20251.0Worse service ever. Very lazy.They did not deliver my package because mail box was full. I went and looked and there was only one letter. They could not get out of the car a drop it in my garden. I still can't believe it. I hold mail when travel and never get it back any more. Too lazy. There is probably no supervisor at that office.
- PCPaul ChrissyNov 22, 20251.0Over charging. Charging $1.90 for mail that only needs 73 cent samp. Won't even pick up 73 cent stamped mail weighing less than once with 1 peice of paper instead. While I receive mail all day with 1 stamp
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5771 Johnson St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday 8:30 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start.
Can I access my PO Box after normal business hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with your local Post Office.
What nearby places are there to visit around the Post Office at 5771 Johnson St?
Nearby you can find Post Office Hillcrest, Dryclean Carpet Cleaners, Bella Hair Fashions salon, and the UPS Authorized Shipping Outlet, which can be convenient for mailing or shipping needs.
Are there restaurants near the United States Postal Service at 5771 Johnson St?
Yes, nearby dining options include Polio Braza Y Sabor and Mimi's Ravioli, great for a meal before or after your visit.
Is there convenient parking or gas stations near the Post Office?
Yes, Exxon gas station is nearby, making it easy for customers to refuel while handling postal errands.
How can nearby services like King Moving & Delivery be useful when visiting the Post Office?
King Moving & Delivery offers storage and moving services nearby, which may be helpful if you're relocating and need postal or shipping services.