Brand Certified
United States Postal Service
2.2(133 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5771 Johnson St, Hollywood, FL
33021, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5771 Johnson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
133 reviews
5 stars
30
4 stars
8
3 stars
2
2 stars
6
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Delivery Issues
Many customers reported problems with package deliveries, including lost packages and failure to deliver as promised.
Staff Attitude
Several reviews mentioned a negative attitude among employees, contributing to a frustrating customer experience.
Incompetence
Customers expressed concerns about the lack of knowledge and training among staff, leading to mistakes and misunderstandings.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members.
- DTDerby TabuteauFeb 9, 20261.0This post office has been an absolute nightmare to deal with. I had a package scheduled for delivery to my home on 01/10/2026. The package did NOT require a signature, yet it was never delivered. Instead, they falsely claimed they could not deliver because the mailbox was empty—which makes no sense since the package was not meant to go in the mailbox in the first place. I then requested a redelivery for 01/14/2026, with clear instructions to leave the package at the front door. Once again, they failed to deliver and suddenly claimed the package was “oversized.” This excuse is ridiculous—the package weighed under 5 pounds and measured approximately 12x5 inches. After multiple failed attempts, I contacted HR, who escalated the issue to the local post office. A few hours later, I finally received a call from the post office apologizing and promising that the package would be delivered the next day. That delivery never happened. When I called again on 01/27/2026, I was told the package had been returned to the sender instead—without any notice, without another delivery attempt, and despite repeated assurances that it would be delivered. This is not a one-time mistake; this is repeated incompetence, lack of accountability, and misleading information. Customers should not have to chase down their own mail, escalate to HR, and still lose their packages. Extremely disappointed and would give zero stars if possible.
- LNLady Elaine D NelsonJan 29, 20261.0Giving this place a one star is too much. Three workers and not one spoke. Then to be told the same package i mail out multiple times a month in a bubble envelope, needed to be placed in a post box. Nevermind, let me drive 20 minutes in the opposite direction. Oh did I mention it smells horrible in there.
- MCMathew CastilloJan 20, 20261.0Very disrespectful the workers said they use the packages as the Amazon ones like the reusable like bullying I go here because it’s the closest never recommend
- MBMichele BurchDec 26, 20255.0They are very polite and nice. They are very quick and I like the short wait time.
- HTHuyen Nhung TranDec 16, 20251.0I don’t even want to give one star, barely leave reviews anywhere if it’s bad but this is the worse, worst service I ever experienced, impolite staff, so rude and as I didn’t pay attention she just pressed the smile face without asking me for the survey. WOW she couldn’t even take the fact that she has zero knowledge about customer service! So disappointed ☹️ Never coming back!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5771 Johnson St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday 8:30 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start.
Can I access my PO Box after normal business hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with your local Post Office.
What nearby places are there to visit around the Post Office at 5771 Johnson St?
Nearby you can find Post Office Hillcrest, Dryclean Carpet Cleaners, Bella Hair Fashions salon, and the UPS Authorized Shipping Outlet, which can be convenient for mailing or shipping needs.
Are there restaurants near the United States Postal Service at 5771 Johnson St?
Yes, nearby dining options include Polio Braza Y Sabor and Mimi's Ravioli, great for a meal before or after your visit.
Is there convenient parking or gas stations near the Post Office?
Yes, Exxon gas station is nearby, making it easy for customers to refuel while handling postal errands.
How can nearby services like King Moving & Delivery be useful when visiting the Post Office?
King Moving & Delivery offers storage and moving services nearby, which may be helpful if you're relocating and need postal or shipping services.
Brand Certified Facts from United States Postal Service
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