The UPS Store

4.2
271 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6502 in Hollywood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1722 Sheridan St, Hollywood, FL
33020, United States

Hours

Reviews

4.2
271 reviews
5 stars
210
4 stars
7
3 stars
4
2 stars
1
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with high and unexpected charges for services, particularly notarization and shipping fees.

Staff Efficiency

Several reviews mention slow service and inefficiency, with some customers experiencing long wait times and poor management.

Positive Experiences

Despite the negative feedback, there are numerous positive reviews highlighting exceptional service from specific employees, indicating that some staff members are well-regarded.

Store Management

Criticism of management practices is prevalent, with calls for better training and oversight of staff to improve overall service quality.
  • EP
    Erik Pearce
    Oct 31, 2025
    1.0
    I always going there to make my stuff by today October 31 2025 I was there at 3pm and I can’t get my id scanned and send to my email “something so simple but you guys say you don’t have the right machine for that” you have to print out a paper and than scanned the paper and send to me to my email “no only I pay 3 times more than supposed to, the pdf was terrible, how can I send this document nobody becose it’s terrible
  • RS
    Roy Segal
    Oct 24, 2025
    1.0
    Make an effort to visit another store. The owner of the store himself is charging customers for bogus and invented charges. Has a bad attitude and was treating customers with disrespect. Go somewhere else for your shipping needs. 2 miles east there is another location, go there. Good day.
  • JW
    Juan Pablo Rojas W.
    Oct 16, 2025
    5.0
    Omar, the General Manager for the UPS did a supberb work for me: First with the notarization, second with the clever advice on how to effectively apostille a document in Tallahassee. It did took some time, but the time pays the amount anyone else may charge. To Omar and all your team memebers Many Thanks. Please keep up the good work and the excellent customer service which is scarce nowadays in many stores.
  • ZJ
    Zoran Juric
    Sep 26, 2025
    1.0
    OMAR, wake up! I had an extremely unprofessional experience at this UPS Store. When I politely asked for my drop-off receipt to show the actual weight of my parcel (for legal and liability purposes), the young employee , maybe 18 or 19 years old , was condescending and dismissive. He even said, “I do shipping all my life, weight of the parcel doesn’t matter.” That is not only untrue, but completely unhelpful. Weight obviously matters for both cost and accountability, and I had every right to request accurate documentation. Instead of receiving customer service, I was met with arrogance. What makes this worse is that I was prepared to sign up for one of their products "a mailbox with a real street address" for my online business. After this experience, there’s no way I’ll trust this location with my business. I lost my temper in the store, and I won’t be returning. This location badly needs better training and professionalism from the franchise owner. UPS should seriously reconsider who they allow to run their franchises.
  • KB
    Kateryna Berulina
    Sep 11, 2025
    1.0
    Do Not Notarize Here!!! They charge an extra $10 convenience fee!!! It was my first time notarizing in FL so I thought the price is fixed and its 20 bucks in all UPS stores here,but NO. I went to UPS at Young Circle and its $10 total!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the standard operating hours for The UPS Store #6502 in Hollywood?

The UPS Store #6502 is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 3:30 PM.